Site Administrator *Internal Applicants Only*

Culina; Castle Gresley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual Leave 28 days

Pension scheme

Life Assurance

Wellness support

Eye care vouchers

Rewards & recognition

Retailer discounts

Job summary

Culina Swadlincote site is seeking a Site Administrator to provide comprehensive administrative support to the Network Development, Commercial Division and Marketing teams, including coordinating small projects within the administrator's scope.

You will manage POs, invoices and KPI reporting, assist partner onboarding, support marketing activity and events, and help maintain data accuracy to enable informed commercial decisions.

Qualifications

• Experience in an administrative role within logistics or partner-driven industries.
• Experience with CRM platforms and data/reporting.
• Strong written and verbal communication and organisational skills.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Provide full administrative support to Network Development, Commercial department and Senior Management.
• Produce documents, data, reports and KPIs including partner contracts, recruitment packs and area profiles.
• Support onboarding of new partners and corporate customers, ensuring documentation and system requirements are met.
• Manage purchase orders, invoices and finance administration, resolving queries.
• Produce, maintain and distribute KPI reporting for Partners, Customers and 444 activity.
• Assist external marketing on behalf of TPN and their Partners.
• Support the Commercial Director in managing in-house platforms.
• Assist and support Marketing Manager with planning and organising Partner events.
• Maintain records and information to support decision making.
• Coordinate recruitment campaigns and area research for partner recruitment using tools like Hubspot and Fame.

Skills

Administrative support

KPI reporting

CRM experience

Stakeholder liaison

Event coordination

Tools

Hubspot

Fame

Job description

We are currently recruiting for a Site Administrator to join our team in Swadlincote on a full time permanent basis! As a Site Administrator you will be responsible for providing comprehensive administrative support to the Network Development, Commercial Division and Marketing team, including managing small projects aligned with the administrator's skill set to further support the business.,

• Provide full administrative support to Network Development team, Commercial department and Senior Management team.
• To support the recruitment of new partners by producing documents, data, reports and KPIs including: Partner Contracts, Process Changes, Recruitment Packs including non-disclosure agreements, Area profiles and maps, Recruitment Campaigns.
• Support new Partner onboarding and corporate customer onboarding, setup and implementation activities, ensuring all documentation and system requirements are completed.
• Manage and support purchase orders (POs), invoices, finance administration and query resolution.
• Produce, maintain and distribute KPI reporting for Partners, Customers and 444 activity.
• To assist with external marketing on behalf of TPN and their Partners.
• Support the Commercial Director in managing in-house platforms.
• Assist and support the Marketing Manager with the planning and organisation of Partner events.
• Maintain accurate records, reports and management information to support operational and commercial decision making.
• Service failure administration - RNM's to provide adjudication outcome.
  Proficient in providing high-level administrative support, including document management, reporting, and KPI tracking.
• Previous experience in a support role within a commercial or network development team, ideally within logistics or partner-driven industries.
• Experience in using CRM platforms and in-house tools, with the ability to support the Commercial Director in managing these systems.
• Competent in conducting area research for partner recruitment and sales using tools like Hubspot and Fame, interpreting data to support strategic decisions.
• Ability to produce accurate documents, data, and reports, ensuring quality in partner contracts, recruitment packs, and other critical materials.
• Excellent written and verbal communication skills to effectively liaise with TPN partners and internal teams, building strong relationships and maintaining consistent follow-up.
• Capable of efficiently coordinating multiple tasks, including event planning, recruitment campaigns, and project assignments, with a strong focus on prioritisation.
  The Pallet Network (Part of the Culina Group) facilitates pallet deliveries across the UK, Ireland and Europe through its cross dock facilities at Swadlincote and Preston.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!, As part of our drive to make, The Pallet Network a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave - 28 days inclusive of bank holidays.
• Pension scheme - 5% employee and 3% employer.
• Life Assurance - x2 your annual salary
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!