Logistics Operations Coordinator - Admin & Cross-Dept Support

The Pallet Network; East Midlands; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Annual leave 20 days + 8 bank holidays

Pension scheme 5% employee / 3%/employ

Life Assurance 2x annual salary

Wellness - Employee Assistance Program

Eye Care Vouchers

Reward & Recognition program

Employee discounts

Job summary

The Pallet Network is seeking an Operations Coordinator to support our Partners and uphold network procedures. The role focuses on administrative excellence, strong communication, and timely problem solving to protect the company’s interests.

Working hours are Monday to Friday, with shifts 6.00-15.00 or 9.00-18.00, on a fixed-term maternity cover until November 2027. The rate is £13.21 per hour, reflecting the level of responsibility in coordinating hub activities and member relations.

Qualifications

• Previous experience in a high-level administrative role.
• Capable of working under pressure to deadlines and objectives.
• Competent in Microsoft Office Word, PowerPoint and Excel.
• Strong communication skills both written and verbal.
• Great attention to detail.

Responsibilities

• Establish and maintain a good working relationship with all members.
• Maintain effective communication with all other departments.
• Carry out members requests by telephone and e-mail.
• Mediate between members ensuring actions follow the network manual.
• Assist members arranging overspill vehicles and couriers.
• Carry out varied administrative duties.
• Handle problems promptly and explore options before organising couriers.
• Update hub information board for day operation comments.
• Ensure handover from Night Manager is acted upon and compiled for the Night Shift.
• Mediate disputes between members per network rules.
• Refer unresolved issues to Team leader/line manager.
• Raise Purchase Orders when required.
• Adhere to Health and Safety Policy.
• Inform Operations Manager of situations impacting the company.
• Maintain good relationships with Members and colleagues.

Skills

MS Word

PowerPoint

Excel

Communication

Attention to detail

Job description

The Pallet Network is seeking an Operations Coordinator to support our Partners and uphold network procedures. The role focuses on administrative excellence, strong communication, and timely problem solving to protect the company’s interests.

Working hours are Monday to Friday, with shifts 6.00-15.00 or 9.00-18.00, on a fixed-term maternity cover until November 2027. The rate is £13.21 per hour, reflecting the level of responsibility in coordinating hub activities and member relations.