Belfast Freight Forwarding & Logistics Coordinator

Doyle Shipping Group; Belfast City District; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Company Pension

Death in Service

Private Healthcare

Eyecare Voucher

Training & Development

Career Growth

Job summary

Doyle Shipping Group is seeking a motivated Logistics & Freight Forwarding Coordinator to support its Belfast Logistics team. The role focuses on coordinating cargo movements across road, sea, and air freight, handling customs processing, customer accounts, supplier liaison, quotations, and invoicing.

The successful candidate will contribute to delivering high-quality service and operational excellence in a fast-paced logistics environment within Ireland and Northern Ireland.

Qualifications

• Exceptional organisational, planning, and problem-solving skills.
• Attention to detail with high accuracy and numeracy.
• Excellent communication and telephone skills with a professional customer-focused approach.
• Strong administrative and customer service experience.
• Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word.
• Self-motivated with the ability to work independently and as part of a team.

Responsibilities

• Process import/export customs clearances under UK/NI regulatory requirements.
• Manage job costing, accruals, invoicing, shipment file completion, and general administration.
• Liaise with suppliers, shipping lines, airlines, hauliers, and logistics partners for rates and service solutions.
• Support road freight, sea freight, air freight, and project forwarding operations.
• Prepare and issue customer quotations and manage customer enquiries efficiently.
• Develop and maintain strong relationships with existing customers and identify growth opportunities.
• Manage designated customer accounts, ensuring shipments are tracked and completed to service levels.
• Coordinate collections, deliveries, and proof of delivery (POD) documentation.
• Investigate and resolve operational issues, service failures, and invoice queries.
• Maintain accurate records and update company systems as required.
• Perform invoicing, filing, and other general administrative duties.

Skills

Exceptional organisational skills

Attention to detail

Communication skills

Administrative experience

Independent and collaborative

Tools

Excel

Outlook

Word

Job description

Doyle Shipping Group is seeking a motivated Logistics & Freight Forwarding Coordinator to support its Belfast Logistics team. The role focuses on coordinating cargo movements across road, sea, and air freight, handling customs processing, customer accounts, supplier liaison, quotations, and invoicing.

The successful candidate will contribute to delivering high-quality service and operational excellence in a fast-paced logistics environment within Ireland and Northern Ireland.