Logistics & Dispatch Co-Ordinator

Facultatieve Technologies; Leeds; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

24 days annual leave

Pension scheme

Life assurance

Health plan

Employee Assistance Programme

On-site parking

Cycle to work

Dress Down Fridays

Sustainability focus

Job summary

Facultatieve Technologies is seeking a Logistics & Dispatch Co-Ordinator to join the Stores Team in Leeds. You will manage daily shipment activity, prepare and issue shipment and customs documents, and coordinate with Stores, Procurement, Projects, Spares and Service to meet dispatch priorities.

The role requires experience in logistics within manufacturing or engineering, with ERP systems proficiency and knowledge of Incoterms and customs procedures.

Qualifications

• Experience in logistics coordination within a manufacturing or engineering environment.
• Understanding of dispatch and shipping documentation including commercial invoices, packing lists, delivery notes, and customs invoices.
• Knowledge of courier and freight processes and international courier networks.
• Experience using ERP systems.

Responsibilities

• Prepare shipment documentation including commercial invoices, packing lists and courier labels.
• Create customs invoices for spares and project shipments.
• Liaise with the warehouse team to ensure items are labelled, packed, and ready for dispatch.
• Arrange inter-site transport by confirming capacity and priorities with Stores.
• Book collections with DHL and other carriers; provide labels to Stores.
• Track shipments daily and follow up on delays.
• Resolve customs issues to prevent hold-ups.
• Raise and manage claims for lost or damaged shipments.
• Check carrier invoices and challenge incorrect charges.
• Request freight quotes and select the best option.
• Update internal systems with shipment status and monitor project delivery schedules.
• Maintain export documentation for compliance.

Skills

Logistics coordination

Shipping documentation

Customs compliance

Carrier coordination

Communication

Education

Logistics qualification

Tools

ERP systems

Job description

Facultatieve Technologies is a global leader in cremation and incineration systems, delivering environmentally responsible and technically advanced solutions to customers worldwide.

Guided by our mission - Leading with Integrity, Innovating with Purpose, Prioritising Sustainability - we design, manufacture and service high-performance systems trusted in over 20 countries. With more than 140 years of engineering heritage and a strong commitment to safety, quality and continuous improvement, we are proud to set the standard in our industry.

About the Role

We are seeking a Logistics & Dispatch Co-Ordinator to join our Stores Team at Moor Road in Leeds. This role exists to to ensure all spares, service parts, and project equipment are dispatched accurately, on time, and in compliance with carrier and customs requirements. You will be responsible for daily shipment activity, resolves delivery or customs issues, and providing clear communication to internal teams to support smooth operational flow.

This opportunity would suit a commercially aware individual looking to join a stable, international engineering business with long-term growth plans.

What You’ll Be Doing

• Prepare shipment documentation including commercial invoices, packing lists and courier labels.
• Create customs invoices for spares and project shipments.
• Liaise with the warehouse team to ensure all items are correctly labelled, packed, and ready for dispatch.
• Arrange inter‑site transport (e.g., machine frames from Rotherham to Leeds) by first confirming with Stores that capacity, workload, and priorities allow the machines to be received on the planned day.
• Book collections with DHL and other carriers; provide labels to Stores.
• Track shipments daily, obtain PODs, and follow up on delays.
• Resolve customs issues promptly to prevent hold‑ups.
• Raise and manage claims for lost or damaged shipments.
• Check carrier invoices and challenge incorrect charges.
• Request freight quotes and select the best option based on urgency and cost.
• Update internal systems and spreadsheets with shipment status.
• Monitor project delivery schedules and prepare invoice templates when required.
• Maintain accurate records of export documentation for compliance.
• Identify issues or trends in freight performance and report them.
• Work closely with Stores, Procurement, Projects, Spares, and Service to plan daily dispatch priorities.
• Provide proactive updates on urgent shipments, delays, and risks.
• Respond professionally to logistics and spares‑related queries.

(Responsibilities will reflect business priorities and may evolve in line with operational needs.)

What We’re Looking For

• Experience in logistics coordination within a manufacturing or engineering environment.
• Understanding of dispatch and shipping documentation including commercial invoices, packing lists, delivery notes, and customs invoices.
• Knowledge of courier and freight processes such as booking collections, tracking shipments, obtaining PODs, and managing delivery issues.
• Knowledge of export compliance requirements, customs declarations, and Incoterms.
• Experience working with DHL, freight forwarders, and international courier networks.
• Experience using ERP systems
• Relevant qualification in logistics, supply chain management, international trade, or transport operations.
• Experience working in a manufacturing, engineering, or project-based environment.

Working Pattern & Travel

Full time, 37.5 hours per week (Monday to Friday) with one day per week working from home. 12-month Fixed Term contract.

What We Offer

• 24 days’ annual leave, increasing with length of service, plus bank holidays
• Festive December shutdown
• An additional paid day off for your birthday
• Competitive pension scheme with company contributions matched up to 5%
• Company sick pay
• Life assurance at 6x your annual salary
• Health Shield wellbeing support and health care cash plan.
• Employee Assistance Programme (EAP) offering confidential advice and support
• Bi-annual access to an independent pensions advisor
• Electric vehicle salary sacrifice scheme
• Cycle to Work scheme
• Free on-site parking
• Dress Down Fridays
• The opportunity to work for a business with a strong commitment to sustainability and environmentally responsible practices

Inclusion & Diversity

Facultatieve Technologies is committed to building a diverse and inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds and believe that diverse perspectives strengthen our teams and support our continued success.