Logistics & Customer Service Specialist — SAP & Salesforce

Calor Gas Ltd.; Spilsby; On-site; GBP 23,000 - 29,000; Full time

Job summary

Calor Gas Ltd. in Spilsby is seeking a Logistics Agent to bolster customer service and support site operations. You will manage customer orders, inventory and transport planning, while maintaining safety and compliance standards across daily activities.

The role requires proactive communication, strong organizational skills, and experience with SAP, Salesforce, and Tru Tac. A full-time position based at Spilsby offers consistent day shifts and a customer-focused environment.

Qualifications

• Experienced customer service professional with a positive attitude.
• Excellent organizational skills as an administrator.
• Able to work well in a team and share best practice.
• Flexible to meet business demands and take ownership of tasks, especially safety.
• Good attention to detail and articulate communications.

Responsibilities

• Support site management with compliance, inventory, financials, health & safety, and transport.
• Drive safety-first operations and incident-free workplace initiatives.
• Perform daily safety walkabouts and action any findings promptly.
• Place orders in SAP for delivery/collection and manage stock levels.
• Handle inbound/outbound calls for orders and inquiries using Salesforce.
• Receive and record stock movements, count inventories, and update systems.
• Raise and receipt purchase orders to maintain correct stock levels.
• Review daily aborts, cancels and returns; assist drivers with runs and loading sheets.
• Track drivers via Telematics and assist with general housekeeping.

Skills

Customer service

Administration

Teamwork

Adaptability

Attention to detail

Tools

Microsoft Office

Salesforce

SAP

Tru Tac

Job description

Calor Gas Ltd. in Spilsby is seeking a Logistics Agent to bolster customer service and support site operations. You will manage customer orders, inventory and transport planning, while maintaining safety and compliance standards across daily activities.

The role requires proactive communication, strong organizational skills, and experience with SAP, Salesforce, and Tru Tac. A full-time position based at Spilsby offers consistent day shifts and a customer-focused environment.