Logistics Agent

Calor Gas Ltd.; Spilsby; On-site; GBP 23,000 - 29,000; Full time

Job summary

Calor Gas Ltd. in Spilsby is seeking a Logistics Agent to bolster customer service and support site operations. You will manage customer orders, inventory and transport planning, while maintaining safety and compliance standards across daily activities.

The role requires proactive communication, strong organizational skills, and experience with SAP, Salesforce, and Tru Tac. A full-time position based at Spilsby offers consistent day shifts and a customer-focused environment.

Qualifications

• Experienced customer service professional with a positive attitude.
• Excellent organizational skills as an administrator.
• Able to work well in a team and share best practice.
• Flexible to meet business demands and take ownership of tasks, especially safety.
• Good attention to detail and articulate communications.

Responsibilities

• Support site management with compliance, inventory, financials, health & safety, and transport.
• Drive safety-first operations and incident-free workplace initiatives.
• Perform daily safety walkabouts and action any findings promptly.
• Place orders in SAP for delivery/collection and manage stock levels.
• Handle inbound/outbound calls for orders and inquiries using Salesforce.
• Receive and record stock movements, count inventories, and update systems.
• Raise and receipt purchase orders to maintain correct stock levels.
• Review daily aborts, cancels and returns; assist drivers with runs and loading sheets.
• Track drivers via Telematics and assist with general housekeeping.

Skills

Customer service

Administration

Teamwork

Adaptability

Attention to detail

Tools

Microsoft Office

Salesforce

SAP

Tru Tac

Job description

Logistics Agent

Location: Spilsby

Salary: £26,000 (Per Annum)

Hours: 5 days per week (covering Monday-Friday)

Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Spilsby.

Responsibilities

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.


• Contribute to a safety-first operation and drive towards an incident free workplace.


• Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.


• Place orders on system for delivery/collection using SAP.


• Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.


• Receipt stock in/out received in barrels.


• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.


• Raise and receipt Purchase orders and ensure correct stock levels are maintained.


• Review daily aborts, cancels, and fill returns.


• Support drivers in reviewing daily runs, printing loading sheets and manifests.


• Track our drivers through Telematics system.


• General housekeeping.

Do you/are you:

• An experienced Customer Service/Driven professional with a positive attitude.


• An administrator with excellent organisational skills.


• Able to work well in a team supporting colleagues and sharing best practice.


• Committed and flexible to meet business demands.


• Able to take Personal Ownership of tasks, especially safety.


• Experienced in Microsoft office, Salesforce, SAP and Tru Tac.


• Articulate with good attention to detail.

At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.

We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.