Logistics Customer Service Clerk – Scunthorpe

Danzas Corporation; Scunthorpe; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Generous pension scheme

24/7 GP consultations

Retail and lifestyle discounts

Loans and savings schemes

Job summary

DHL Supply Chain in Scunthorpe is seeking a Customer Service Clerk to join our team. You will manage depots, provide delivery updates to customers, and handle calls to resolve queries, contributing to reliable service.

This permanent, full-time role offers a structured shift pattern and benefits including a generous pension, GP access, and employee discounts. You must be able to travel to Scunthorpe regularly and work 45 hours per week.

Qualifications

• Customer service background required.
• Good communication and IT literacy a must (MS Office, Excel).

Responsibilities

• Managing depots to ensure deliveries run on time.
• Communicating with customers to provide delivery updates.
• Make outgoing and take incoming calls to resolve queries.
• Maintain effective relationships with customers.
• Develop and deliver high quality services and solutions.
• Regularly review progress against objectives and adjust as needed.

Skills

Strong communicator

Customer service

IT literate

Excel

Job description

DHL Supply Chain in Scunthorpe is seeking a Customer Service Clerk to join our team. You will manage depots, provide delivery updates to customers, and handle calls to resolve queries, contributing to reliable service.

This permanent, full-time role offers a structured shift pattern and benefits including a generous pension, GP access, and employee discounts. You must be able to travel to Scunthorpe regularly and work 45 hours per week.