Logistics Customer Service Apprentice - Admin & Coordination

Buffaload Logistics ltd; Crewe; On-site; GBP 12,000 - 15,000; Full time

Job summary

Buffaload Logistics is offering a Customer Service Apprentice position based in Crewe. You will support the Irish Export function, handle customer enquiries, coordinate with drivers and warehousing, and ensure accurate record-keeping.

The programme runs for 1 year 3 months with training provided by Cheshire College South and West. You will develop essential communication, IT, and organisational skills to become a qualified customer service specialist.

Qualifications

• Essential - GCSE English and Maths at grade C/4 or higher.
• Desirable - IT GCSE at grade 4/C or equivalent.

Responsibilities

• Coordinate the Irish Export function to run efficiently and professionally.
• Liaise with internal and external customers, drivers and transport/warehouse teams.
• Ensure up-to-date information is passed to suppliers and departments for compliance.
• Complete paperwork and databases accurately as part of due diligence.
• Promote Health, Safety and food safety culture in daily actions.
• Take calls and communicate issues promptly and professionally.
• Record PODs and manage proof of deliveries; file and archive paperwork.

Skills

Communication skills

IT skills

Organisation skills

Problem solving skills

Team working

Initiative

Education

GCSE English C/4

GCSE Maths C/4

GCSE IT 4/C

Job description

Buffaload Logistics is offering a Customer Service Apprentice position based in Crewe. You will support the Irish Export function, handle customer enquiries, coordinate with drivers and warehousing, and ensure accurate record-keeping.

The programme runs for 1 year 3 months with training provided by Cheshire College South and West. You will develop essential communication, IT, and organisational skills to become a qualified customer service specialist.