Logistics Coordinator: On-Time Deliveries & Vehicle Optimisation

Heidelberg Materials Limited; United Kingdom; Remote; GBP 22,000 - 30,000; Full time

Job summary

Heidelberg Materials UK is seeking a proactive Shipper to join our Logistics team. You will coordinate customer orders, vehicle movements and plant capacity to ensure products are delivered on time and in full.

The role requires strong communication, problem solving and the ability to manage changing priorities in a fast-paced environment. You will work with customers, hauliers and internal teams, driving efficiency and cost-effectiveness while maintaining high service levels.

Qualifications

• GCSE Grade 4/C or above in Maths and English (or equivalent).
• Strong communication and customer service skills.
• Good analytical and problem-solving abilities.
• Ability to communicate and negotiate with customers, hauliers and colleagues at different levels.
• Excellent organisation and ability to manage changing priorities.
• Proactive approach to resolving customer and operational issues.
• Good knowledge of standard Microsoft Office applications.
• Experience with SAP and Syncrotess would be beneficial.

Responsibilities

• Coordinate customer orders and delivery requirements across allocated plants.
• Plan workloads to maximise plant capacity and vehicle utilisation.
• Coordinate company, franchisee and external hauliers to ensure right vehicles in the right places.
• Proactively move vehicles between plants to respond to changing workloads.
• Reduce unnecessary loaded and empty mileage where possible.
• Build strong relationships with key customers and anticipate future requirements.
• Communicate delays and operational challenges clearly with customers.
• Monitor daily delivery performance and respond to changing priorities.

Skills

Communication skills

Customer service

Problem solving

Organisation

Proactive approach

MS Office

Analytical

Negotiation

Education

GCSE Maths

GCSE English

Tools

SAP

Syncrotess

Job description

Heidelberg Materials UK is seeking a proactive Shipper to join our Logistics team. You will coordinate customer orders, vehicle movements and plant capacity to ensure products are delivered on time and in full.

The role requires strong communication, problem solving and the ability to manage changing priorities in a fast-paced environment. You will work with customers, hauliers and internal teams, driving efficiency and cost-effectiveness while maintaining high service levels.