Logistics Agent

Calor Gas Ltd; Spilsby; On-site; GBP 23,000 - 29,000; Full time

Job summary

Calor Gas Ltd in Spilsby is hiring a Customer Service driven Logistics Agent. The role focuses on safety, inventory control, and transport planning, combining strong customer service with precise data management.

The salary is £26,000 per annum and the position runs five days a week, Monday to Friday. You will place orders in SAP, handle inbound and outbound calls via Salesforce, supporting drivers with loading sheets and manifests, and conducting stock checks and Telematics tracking.

Qualifications

• Experienced customer service professional with a positive attitude.
• Strong administrative and organisational skills.
• Able to work well in a team and share best practices.
• Committed and flexible to meet business demands.
• Own tasks with personal responsibility, especially safety.
• Proficient in Microsoft Office, Salesforce, SAP and Tru Tac.
• Articulate with good attention to detail.

Responsibilities

• Support site management in compliance, inventory, finances, health and safety, and transport.
• Contribute to a safety-first operation and incident-free workplace.
• Perform safety walkabouts and raise actions for issues.
• Place orders on system for delivery/collection in SAP.
• Handle inbound/outbound calls for orders and queries using Salesforce.
• Receipt stock and perform physical stock counts.
• Maintain stock levels with regular stock counts and system entry.
• Raise and receipt purchase orders and check stock levels.
• Review daily aborts, cancels, and returns.
• Assist drivers with daily runs, loading sheets and manifests.
• Track drivers via Telematics system.
• General housekeeping.

Skills

Customer service

Administration

Teamwork

Ownership

Microsoft Office

Salesforce

SAP

Tru Tac

Attention to detail

Tools

SAP

Salesforce

Tru Tac

Microsoft Office

Job description

Location: Spilsby

Salary: £26,000 (Per Annum)

Hours: 5 days per week (covering Monday-Friday)

Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Spilsby.

Responsibilities

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
• Place orders on system for delivery/collection using SAP.
• Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
• Receipt stock in/out received in barrels.
• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
• Raise and receipt Purchase orders and ensure correct stock levels are maintained.
• Review daily aborts, cancels, and fill returns.
• Support drivers in reviewing daily runs, printing loading sheets and manifests.
• Track our drivers through Telematics system.
• General housekeeping.

Do You/are You

• An experienced Customer Service/Driven professional with a positive attitude.
• An administrator with excellent organisational skills.
• Able to work well in a team supporting colleagues and sharing best practice.
• Committed and flexible to meet business demands.
• Able to take Personal Ownership of tasks, especially safety.
• Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
• Articulate with good attention to detail.

At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.

We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.