Logistics Admin Specialist: Client Support

DSV Road GmbH; Northampton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement from

Salary Sacrifice Car Scheme for Ultra‑

Salary Sacrifice Cycle Scheme

WeCare App for wellbeing

LifeWorks app for discounts

Life Insurance

Job summary

DSV is seeking an Administration Specialist to provide dedicated support to a key customer at the Brackmills site in Northampton. The role involves coordinating with EMEA Freight and Planning teams, managing administrative tasks, and ensuring timely and cost-efficient delivery of goods.

You will monitor daily operations, produce dashboards and KPI reports, communicate with client teams, resolve issues, and support warehouse operations through accurate data handling and proactive problem solving.

Qualifications

• Strong analytical skills to interpret data and monitor KPIs.
• Excellent communication with internal teams and customers.
• Attention to detail in reporting and data management.
• Experience with warehouse management systems (WMS) and ERP.
• Proficiency in Microsoft Excel for reporting.

Responsibilities

• Oversee daily dashboards to track warehouse operations; identify issues and implement corrective actions.
• Serve as primary contact for client teams via designated warehouse email groups; ensure inquiries are addressed promptly.
• Assist in resolving operational challenges, such as stock transfers, updating shipment details and issue investigation.

Skills

Analytical skills

Communication skills

Attention to detail

Problem solving

Technical proficiency

Team collaboration

Organisational skills

Tools

WMS

ERP systems

Excel

Job description

DSV is seeking an Administration Specialist to provide dedicated support to a key customer at the Brackmills site in Northampton. The role involves coordinating with EMEA Freight and Planning teams, managing administrative tasks, and ensuring timely and cost-efficient delivery of goods.

You will monitor daily operations, produce dashboards and KPI reports, communicate with client teams, resolve issues, and support warehouse operations through accurate data handling and proactive problem solving.