Logistics Admin & Customer Service Specialist

DSV - Global Transport and Logistics; Swadlincote; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme

Salary Sacrifice Cycle Scheme

Wellbeing App (WeCare)

LifeWorks discounts

Life Insurance

Job summary

DSV – Global transport and logistics is seeking an Administration Specialist for a 12-month fixed-term contract at Mercia Park, Swadlincote. The role focuses on delivering a high-quality customer service and supporting the site administration team to meet delivery targets.

You will work closely with the client’s customer service team, ensuring on-time in-full deliveries and providing first-line support. Experience in logistics operations and a strong IT skillset are essential.

Qualifications

• Experience as an administrator in customer service and logistics
• Understanding of warehouse and logistic operations
• Strong IT literacy with Microsoft Office

Responsibilities

• Day-to-day running of the contract in a customer service capacity
• Meet the customer’s operational requirements
• Ensure deliveries are made on time in full
• First line support for customer and DSV to proactively handle issues
• Support colleagues across departments to provide enhanced service
• Complete and populate location KPI's and manage customer invoicing processes

Skills

Excellent communication

Organization

Attention to detail

Problem solving

CargoWrite

Reporting

Tools

Microsoft Office

MS Excel

Job description

DSV – Global transport and logistics is seeking an Administration Specialist for a 12-month fixed-term contract at Mercia Park, Swadlincote. The role focuses on delivering a high-quality customer service and supporting the site administration team to meet delivery targets.

You will work closely with the client’s customer service team, ensuring on-time in-full deliveries and providing first-line support. Experience in logistics operations and a strong IT skillset are essential.