Logistic Technician

Microsoft; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in cloud services is seeking a Data Center Inventory & Asset Technician in London. This role involves managing inventory processes, performing audits, and ensuring compliance with security policies. Ideal candidates will have a high school diploma and experience in inventory management or related fields, with opportunities for professional growth and development.

Benefits

Training and career development programs

Diversity and inclusion initiatives

Opportunities for professional certifications

Qualifications

• Experience or internship in inventory management, retail, or warehouse management.
• Ability to meet security screening requirements.

Responsibilities

• Perform cycle audits and reconcile inventory discrepancies.
• Coordinate warranty claims and manage inbound/outbound deliveries.
• Assist in the destruction of data-bearing devices.

Skills

Inventory management

Documentation

Customer-focused approach

Education

High School Diploma

Job description

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is committed to the personal and professional development of its employees, offering training, career rotation programs, diversity and inclusion initiatives, and opportunities for professional certifications.

Our infrastructure includes a large global portfolio of over 200 Data Centers across 32 countries and millions of servers. Our foundation is supported by subject matter experts dedicated to serving more than 1 billion customers and 20 million businesses worldwide.

With a focus on environmental sustainability and optimization, we continually evolve our data center design and operations to meet changing business demands, maintaining Microsoft’s position as a world-class cloud provider.

Microsoft’s mission is to empower every person and organization on the planet to achieve more. We foster a culture of respect, integrity, and accountability, emphasizing a growth mindset, innovation, collaboration, and inclusion where everyone can thrive.

Location: NW10, London

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity or escalation scenarios, under supervision.
• Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including handling information, packaging, shipment, and receipt of returns for RMA devices, adhering to SLAs.
• Develop knowledge of stock control and inventory management practices.
• Ensure accurate documentation of all inbound and outbound deliveries and records.
• Familiarize with Microsoft contractual guidelines with suppliers and maintain a customer-focused approach.
• Perform cycle audits and data corrections to meet inventory control standards.
• Reconcile and report inventory discrepancies.
• Maintain detailed physical inventory tracking and staging.
• Assist in the destruction of data-bearing devices (DBD) following SLAs and policies, under supervision.
• Comply with all security and data management policies.
• Embody Microsoft’s culture and values.

Qualifications

Required

• High School Diploma and experience or internship in inventory management, retail, warehouse management, or a related field, or equivalent experience.

Background Check

Ability to meet Microsoft, customer, and government security screening requirements, including passing the Microsoft Cloud Background Check upon hire/transfer and every two years.

Preferred

• Over 1 year of experience in warehouse/supply chain in an IT environment, logistics, or operating heavy-load equipment (e.g., forklift, pallet jacks) for a large organization, or equivalent experience.

Microsoft is an equal opportunity employer. Qualified applicants will receive consideration regardless of age, ancestry, citizenship, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, disability, political affiliation, veteran status, race, religion, sex, sexual orientation, or other protected characteristics. Reasonable accommodations are available for applicants with disabilities during the application process.