Longfloor Field Support Technician

Longcliffe Quarries Limited; London; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the limestone supply industry is looking for a Field Support Technician to support stockists and installers across the Southern Region. This home-based role requires travel and involves ensuring product quality and customer satisfaction. The ideal candidate will have strong communication skills and a proactive attitude, with experience in the materials supply sector being a plus. The position offers a full-time schedule with various benefits.

Benefits

Pension scheme

Free on-site parking

Company rewards scheme

Simply Health medical cover

Cycle to work scheme

Qualifications

• Understanding of IT systems, including Microsoft Office applications.
• Previous experience in ready-mixed concrete or materials supply sectors is desirable.

Responsibilities

• Building key relationships with Longfloor stockists and installers.
• Preparing customer reports on site visits and complaints.
• Monitoring product quality and collecting raw materials for trials.

Skills

Communication

Team-oriented

Organizational skills

Time management

Flexibility

Health & Safety knowledge

Education

Laboratory experience

Tools

Microsoft Office

Job description

Longfloor Field Support Technician (South)

Location: Home-based with travel required in the Southern Region

Salary: Competitive

Hours: Full-time 37.5 hours per week

Established in 1927, Longcliffe Quarries Ltd is the UK’s leading independent supplier of limestone powder, granules, and aggregates. As one of the few remaining independent hard rock quarries in England, and one of the largest still family-owned, we employ over 170 people, including many whose families have worked with us for generations. Many employees have been with the company for over 25 years.

The Role

We are seeking a Field Support Technician, based in the Southern Region. This home-based role involves travel across a defined geographical area to support stockists and installers, ensuring all requirements for the Longfloor product are met in terms of routine testing, quality control, customer trials, and product development.

Responsibilities may include:

• Building key relationships with Longfloor stockists and installers at plant and technical levels, liaising with commercial teams as required.
• Preparing customer reports on site visits and complaints.
• Participating in development and research, plant trials, and the introduction of new Longfloor stockists.
• Monitoring product quality, collecting raw materials for laboratory trials, and adjusting material performance if required.

Skills and Qualifications

• Understanding of IT systems, including Microsoft Office applications.
• Strong communication skills, both oral and written, and team-oriented.
• Flexibility to undertake various tasks, work under pressure, and meet deadlines.
• Good knowledge of Health & Safety policies and procedures.
• Excellent organizational and time management skills.
• A proactive, flexible, and collaborative ‘can-do’ attitude.
• Previous experience in ready-mixed concrete or materials supply sectors and laboratory experience is desirable.

Benefits

• Pension scheme
• Free on-site parking
• Company rewards scheme
• Simply Health medical cover
• Cycle to work scheme

To Apply

If you believe you are a suitable candidate and would like to work for Longcliffe Quarries Ltd, please do not hesitate to apply.