Locality Operations Lead – NHS Talking Therapies (Flexible)

NHS Jobs; Corby; Hybrid; GBP 42,000 - 55,000; Full time

Job summary

Northamptonshire Healthcare Foundation Trust is seeking a Locality Operational Manager for the North Team to drive access and recovery targets within our NHS Talking Therapies service. The role focuses on strengthening leadership, staffing, and service improvement while supporting staff wellbeing and service users.

The post requires experience in line/operational management within healthcare or psychological therapies, with a track record in delivering improvements and coordinating teams.

Qualifications

• Experience of line management, operational management or leading teams within a healthcare, mental health or psychological therapies setting.
• Experience leading, coordinating or contributing to service delivery, improvement or change.
• Experience within NHS Talking Therapies, Psychological Therapies, Mental Health or related healthcare.
• Good knowledge and understanding of NHS Talking Therapies and its operational delivery.
• Understanding of performance, quality, workforce and governance requirements within NHS services.

Responsibilities

• Manage the North locality team focusing on delivery of access and recovery targets for the service.
• Manage and support the running of the North team operationally to ensure quality care and service at all levels of service users engagement.
• Look at rotas, sickness, performance, conduct issues with staff.
• Attend weekly senior management meetings and deliver a monthly team meeting for North team.
• Coordinate staff recruitment, training and schedules.
• Analyse clinical data, research guidance and trends and evaluate demand and capacity.
• Be supervised and supported by the Service Manager.

Skills

Leadership

Influencing

Relationship-building

Analytical thinking

Decision making

Job description

Northamptonshire Healthcare Foundation Trust is seeking a Locality Operational Manager for the North Team to drive access and recovery targets within our NHS Talking Therapies service. The role focuses on strengthening leadership, staffing, and service improvement while supporting staff wellbeing and service users.

The post requires experience in line/operational management within healthcare or psychological therapies, with a track record in delivering improvements and coordinating teams.