Locality Operational Manager - North Team

NHS Jobs; Corby; Hybrid; GBP 42,000 - 55,000; Full time

Job summary

Northamptonshire Healthcare Foundation Trust is seeking a Locality Operational Manager for the North Team to drive access and recovery targets within our NHS Talking Therapies service. The role focuses on strengthening leadership, staffing, and service improvement while supporting staff wellbeing and service users.

The post requires experience in line/operational management within healthcare or psychological therapies, with a track record in delivering improvements and coordinating teams.

Qualifications

• Experience of line management, operational management or leading teams within a healthcare, mental health or psychological therapies setting.
• Experience leading, coordinating or contributing to service delivery, improvement or change.
• Experience within NHS Talking Therapies, Psychological Therapies, Mental Health or related healthcare.
• Good knowledge and understanding of NHS Talking Therapies and its operational delivery.
• Understanding of performance, quality, workforce and governance requirements within NHS services.

Responsibilities

• Manage the North locality team focusing on delivery of access and recovery targets for the service.
• Manage and support the running of the North team operationally to ensure quality care and service at all levels of service users engagement.
• Look at rotas, sickness, performance, conduct issues with staff.
• Attend weekly senior management meetings and deliver a monthly team meeting for North team.
• Coordinate staff recruitment, training and schedules.
• Analyse clinical data, research guidance and trends and evaluate demand and capacity.
• Be supervised and supported by the Service Manager.

Skills

Leadership

Influencing

Relationship-building

Analytical thinking

Decision making

Job description

Go back Northamptonshire Healthcare Foundation Trust

Locality Operational Manager - North Team

The closing date is 06 October 2026

Do you want to be a part of an exciting and innovative NHS Talking Therapies service here at Northamptonshire Healthcare Foundation NHS Trust?

We are a successful, supportive and established NHS Talking Therapies service looking for expressions of interest for a Locality Operational Manager. We would like to meet enthusiastic candidates who are committed to enhancing teamwork, natural leaders who seek to improve service delivery and the well-being of their staff and service users alike.We welcome applications from experienced managers as well as individuals who can demonstrate strong leadership, operational and service improvmentskills and are ready to take the next step in their career.

We are committed to staff well-being and provision of quality evidence-based therapy for the population of Northamptonshire. The service is expanding and aims to continue to build strong local community ties and with this aim as a focus there are numerous opportunities to work on creative projects and initiatives in the local area. The job is a full time role but oppportunities for flexible working practises will be considered.

Main duties of the job

Role will include:

• To manage the North locality team focusing on delivery of access and recovery targets for the service. This requires creative thinking for new opportunities to deliver services to people who do not normally access mental health care.
• To manage and support the running of the North team operationally to ensure quality care and service at all levels of service users engagement. This will include development and training for staff to ensure this quality of care.
• To look at manage rotas, sickness, performance, conduct issues with staff.
• Regular attendance at weekly senior management meetings and to deliver a monthly team meeting for North team.
• Co-ordinating staff recruitment, training and schedules.
• To analyse clinical data, research the latest guidance and trends and evaluate demand and capacity.
• To be supervised and supported by the Service Manager.

About us

We put the person at the centre of everything we do, so if you want to work for a Trust that makes a difference; this is the place for you.

We know that our staff are our biggest asset, and we want to do all we can to support their wellbeing. From being part of Time to Change and ensuring we are Living Wage employer, to creating networks to support our diverse staff body and celebrating through our Quality Awards. teamNHFT promotes a close-knit culture with the aim of empowering people to challenge stigma and speak openly.

Anyone can apply for a job at NHFT. No matter age, disability, ethnic origin, gender, sexual orientation, race, religion or belief. All are welcome to apply.

In our last two Care Quality Commission (CQC) reports we have been rated outstanding, and we are only the third mental health Trust in the country to receive this.

We can't wait to meet you.

Qualifications

• Experience of line management, operational management or leading teams within a healthcare, mental health or psychological therapies setting.

Experience

• Experience of leading, coordinating or contributing significantly to service delivery, improvement or change.
• Experience within NHS Talking Therapies , Psychological Therapies, Mental Health or related healthcare

Knowledge

• Good knowledge and understanding of NHS Talking Therapies and it's operational delivery.
• Understanding of performance, quality, workforce and governance requirements within NHS services.

Skills

• Demonstratable leadership, influencing and relationship-building skills
• Ability to analyse information, prioritise efffectivelty make sound decisions and lead improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northamptonshire Healthcare Foundation Trust