Local Housing & Community Wellbeing Manager

Housing 21; Carisbrooke; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Volunteer days

Occupational Sick Pay

Occupational Maternity Pay

Job summary

Housing 21 is seeking a Local Housing Manager to lead housing and support services within our Retirement Living schemes. You will work to sustain tenancies, promote resident wellbeing and ensure safety and security of buildings, while actively engaging with residents and the local community.

The role is customer-facing and diverse, with emphasis on developing others and maintaining a high-quality service across schemes nationwide.

Qualifications

• Experience in the social housing sector, with a focus on older people, is desirable.
• Knowledge of issues faced by older people or other vulnerable groups is desirable.
• People management and contractor oversight is desirable.

Responsibilities

• Provide housing and support services to residents in Housing 21 Retirement Living schemes.
• Support tenancy sustainment and resident wellbeing.
• Ensure buildings are safe and secure for residents.
• Engage with residents and the local community to address local issues and reach consensus.

Skills

Reading, writing & numeracy

Social housing experience

Older people awareness

People management

CIH Level 3/4

Education

CIH Level 3 or 4

Job description

Housing 21 is seeking a Local Housing Manager to lead housing and support services within our Retirement Living schemes. You will work to sustain tenancies, promote resident wellbeing and ensure safety and security of buildings, while actively engaging with residents and the local community.

The role is customer-facing and diverse, with emphasis on developing others and maintaining a high-quality service across schemes nationwide.