LMS Administrator for Learning & Development

St Giles Trust; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

St Giles Trust is seeking a Training Systems Administrator to support the delivery and administration of our learning and development programme within the People & Organisational Development team. You will ensure colleagues can access high-quality learning opportunities while maintaining the LMS.

This role focuses on digital systems, data, and people, helping create a seamless learning experience and supporting compliance and continuous improvement across the organisation.

Qualifications

• Experience in an administrative role, ideally within HR or Learning & Development.
• Experience using digital systems and managing data accurately.
• Strong organisational skills and excellent attention to detail.
• Confidence producing reports and analysing information.
• Knowledge of data protection and confidentiality requirements.
• Experience of using a Learning Management System or similar platform.
• Excellent communication skills and a customer-focused approach.
• Ability to work independently while building strong relationships across teams.

Responsibilities

• Administer and maintain the Learning Management System (LMS).
• Set up and manage user accounts, courses, learning pathways, and certification records.
• Coordinate virtual and face-to-face training sessions.
• Manage bookings, communications, joining instructions, and attendance records.
• Produce training and compliance reports for stakeholders.
• Ensure training records are audit-ready.
• Provide first-line support for colleagues using the LMS.
• Support the maintenance and updating of digital learning content.
• Develop user guides, FAQs, and support materials.
• Work collaboratively with internal teams and external training providers to deliver an excellent learning experience.

Skills

Organisational skills

Attention to detail

Data analysis

Reporting

Communication skills

Independent working

Tools

Learning Management System (LMS)

Job description

St Giles Trust is seeking a Training Systems Administrator to support the delivery and administration of our learning and development programme within the People & Organisational Development team. You will ensure colleagues can access high-quality learning opportunities while maintaining the LMS.

This role focuses on digital systems, data, and people, helping create a seamless learning experience and supporting compliance and continuous improvement across the organisation.