Liz Earle - Customer Advisor

Boots Opticians; Grays; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading beauty retailer in Grays is seeking a Customer Advisor for Liz Earle. Responsibilities include providing personalized beauty consultations, achieving sales targets, and ensuring exceptional customer service. The ideal candidate will have a passion for skincare and exemplary interpersonal skills. Join to benefit from employee discounts and a comprehensive training program. The position comes with flexible hours and a supportive working environment.

Benefits

Employee discount up to 75%

Generous holiday allowance

CIBTAC certification

Qualifications

• Welcome each customer and treat everyone with empathy and understanding.
• Enjoy meeting sales targets and contributing to team performance.
• Love to learn about the latest skincare trends.
• Be comfortable working both independently and as part of a team.

Responsibilities

• Build great relationships with customers and colleagues.
• Provide personalized consultations and skin services.
• Meet sales targets and inform customers about offers.
• Complete the award-winning 12-month Skin School program.
• Ensure the counter is beautifully presented.

Skills

Empathy

Sales Target Achievement

Teamwork

Knowledge of Skincare Trends

Job description

Overview

The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs.

At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients guide how we work with each other and our customers. From our beginnings on the Isle of Wight, our values remain the same today.

About the role

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\'s day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
• Complete our award-winning 12-month Skin School development programme
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products

What you’ll need to have

We are looking for people who:

• Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing their part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on their own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

It would be great if you also have

• Previous experience working with customers
• Experience using skincare products on customers

Our benefits

• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

Who we are

Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, with a reputation for scientific innovation and proven results while being environmentally sustainable and socially responsible. We are an equal opportunity employer and will empower you to be your authentic self. Diversity, equity and inclusion are at the center of everything we do.

Join us and together we can achieve more. Find out more here.

What’s next?

If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are open to discussing flexible working options, including job shares and reduced hours. We can provide reasonable adjustments during the application and interview process to help you be at your best.

Information about the role

We are recruiting Liz Earle Customer Advisor for our Lakeside store. We are looking for candidates to join us from as soon as possible and who can be flexible to meet our customers’ needs. Your basic hours will be 22.5 per week, every other weekend and 1 late night per week.

Business Area: Retail

Function: No7, Retail, Store Colleagues

Hours per week: 22.5

Location: Lakeside, Grays, Essex, UK

Shift Pattern: Weekdays and Weekends

Company: UK Stores

Division: 16 - United Kingdom

Region: 6 - East

Area: 160 - Southeast Essex

Store: 917 - WEST THURROCK

Req Posted Date: 17-Sep-2025

Country: UK

Address: 74 Thurrock Lakeside S/C, Grays, Essex