Living Donor Pathway Navigator

OUH; Oxford; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Living Donor Patient Pathway Coordinator to support renal medicine administration, manage the patient journey from referral to treatment, and coordinate multidisciplinary teams.

Based at Churchill Hospital in Oxford, this permanent full-time role (37.5 hours) offers a structured day schedule and emphasis on data quality, patient confidentiality, and compassionate care in line with our values.

Qualifications

• 1 year admin experience
• EPR experience
• Strong data accuracy and confidentiality
• Experience using hospital information systems would be beneficial

Responsibilities

• Demonstrate high level of customer care and act as an ambassador for the Trust
• Provide robust administration underpinning high quality service and relationships with clinical teams
• Answer all communications (phone, email, in person) promptly and take appropriate action
• Maintain patient confidentiality at all times
• Be flexible to cover other roles or sites and work core hours 08:00–17:00
• Use Trust IT systems to register patients, arrange appointments, and produce correspondence

Skills

Customer service

Administration

Data entry

Communication

Tools

EPR

Choose and Book

e-referral systems

Job description

Oxford University Hospitals NHS Foundation Trust is seeking a Living Donor Patient Pathway Coordinator to support renal medicine administration, manage the patient journey from referral to treatment, and coordinate multidisciplinary teams.

Based at Churchill Hospital in Oxford, this permanent full-time role (37.5 hours) offers a structured day schedule and emphasis on data quality, patient confidentiality, and compassionate care in line with our values.