Living Donor Patient Pathway Coordinator | Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Living Donor Patient Pathway Coordinator to provide an efficient administrative service and manage the full patient pathway in line with policy.

The role supports the consultant team, ensures data quality and uses IT systems to streamline patient care, with a focus on responsive service within core hours.

Qualifications

• Experience in patient administration and data handling is desirable.
• Confidentiality and accuracy in handling patient information required.
• Ability to coordinate across clinical teams and departments.

Responsibilities

• Provide a professional, comprehensive administrative service to the consultant team and manage the whole patient pathway in line with the Elective Access policy.
• Utilise Trust IT systems (EPR, Transcription, PACS, Proton, etc.) to register patients, create notes, arrange outpatient appointments and generate end-of-treatment letters.
• Attend departmental meetings and training to maintain up-to-date service procedures.
• Offer flexible support, covering other roles at appropriate grades or sites to ensure service cover during core hours 08:00–17:00.

Job description

Living Donor Patient Pathway Coordinator | Oxford University Hospitals NHS Foundation Trust

Company: Oxford University Hospitals NHS Foundation Trust

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy.

Please note, previous applicants for this role need not reapply.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

1. Demonstratehigh levelsof customer care and be an ambassador for customer care within the Trust.
2. Provide a robust administration function that underpins the delivery of ahigh qualityservice andmaintaineffective working relationships with clinical,nursingand administrative staff.
3. Answer allcommunication including telephone,emailand face to face queries,in a timely mannerand action asappropriate.
4. Maintain patient confidentiality at all times.
5. Be flexible in your approach to work, such as covering other job roles atan appropriate gradeor site, and to include varying working hours to ensure the servicemaintainsa minimum level of cover during its core hours of 08:00 to 17:00.
6. Use the Trust IT systems (includingEPR, Transcription systems, PACS, Proton etc.) toregister patients, make up a set of patient notes, make outpatient appointments, produce end of treatment letters, ensure that details are correct, check in / check of outpatient appointments as instructed.
7. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures.

This advert closes on Tuesday 17 Nov 2026

Proud member of the Disability Confident employer scheme

Salary & Hours

Salary: £28,392 - £31,157 pa pro rata

Hours: Full-time

Location: Oxford, OX3 7LE

Job type: Permanent

Posting date: 3 Nov 2026

Closing date: 3 Dec 2026