Live TV Production Support Engineer (On-Site)

Sky; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Free NOW package including Sky Sports

Pension with employer contributions

Private healthcare with mental health

Digital GP and dental insurance

Discounts on Sky products

Sky VIP rewards

Job summary

Sky is seeking a skilled Production Engineering support specialist to ensure seamless operation of its television production facilities. You’ll maintain graphics systems, manage data workflows, and troubleshoot complex video and audio issues across live and post‑production environments.

You’ll support flagship channels and a broad range of productions from Sky News to major sporting events, applying methodical fault finding and proactive maintenance while collaborating with broadcast and IT

Qualifications

• A degree or equivalent qualification in Broadcast Engineering, Media Technologies, or similar.
• A strong understanding of the technical elements of a broadcast tv chain – encompassing both older traditional and more modern IP, Cloud, Software solutions.
• Previous experience working in a support role within Broadcast Production Engineering
• A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching
• Understanding and experience working with Broadcast IP standards and implementation including SMPTE 2022, SMPTE 2110, AoIP (AES67) and PTP
• Competency with IT and computer networking
• A structured and analytical mindset when diagnosing both hardware and software technical problems through logical reasoning and systematic troubleshooting

Responsibilities

• Provide reactive first line support to Sky’s TV Production, Graphics and Post Production Facilities, such as Sky News, Sky Sports News, F1, Football, Cricket, EFL, Golf, Tennis, Racing, Netball, Rugby and many other key productions
• Work a regular shift pattern
• Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large Television Production & Post Production facility
• Create & update tickets for every task, working these through to resolution
• Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting
• Perform proactive maintenance, monitoring and support of on-premises hardware and cloud-based infrastructure, software applications, and associated broadcast technology systems

Skills

Broadcast engineering knowledge

IT & networking

Troubleshooting & diagnostics

Communication & coaching

Education

Degree in Broadcast Engineering/Media Technologies

Tools

VizRT suite

Calrec Audio

Riedel Communications

Grass Valley routers

Vision Mixers

AWS/Cloud infra

Job description

Sky is seeking a skilled Production Engineering support specialist to ensure seamless operation of its television production facilities. You’ll maintain graphics systems, manage data workflows, and troubleshoot complex video and audio issues across live and post‑production environments.

You’ll support flagship channels and a broad range of productions from Sky News to major sporting events, applying methodical fault finding and proactive maintenance while collaborating with broadcast and IT