Lift Engineer

Nationwide Lift Services Ltd; Stoke-on-Trent; On-site; GBP 32,000 - 42,000; Full time

Job summary

Nationwide Lift Services Ltd in Stoke-on-Trent is seeking a Lift Engineer to support installation, maintenance, repair and modernisation of lift systems on client sites across Staffordshire and surrounding areas. You will inspect, diagnose faults, perform repairs and liaise with site contacts to minimise disruption.

The role requires a full UK driving licence, the ability to travel to client sites, and a strong focus on safety and first-time fixes.

Qualifications

• Proven experience in maintenance & repair of mechanical, electrical, hydraulic, and control systems in lift installations.
• Strong awareness of health & safety regulations and risk assessments.
• Customer-focused service mindset with reliability and professionalism.

Responsibilities

• Conduct routine inspections and diagnose faults on passenger lifts, goods lifts and access products.
• Perform corrective repairs and participate in modernisation projects.
• Maintain accurate service records and adhere to first-time fix targets.
• Liaise with clients and site contacts to plan work and minimise disruption.
• Respond to breakdowns and participate in an on-call rota as required.

Skills

Lifting equipment tech

Maintenance & repair experience

Communication skills

Health & safety knowledge

Customer service mindset

Lift engineering apprenticeship

Driving licence & travel willingness

Independent working

Education

Lift engineering apprenticeship

Job description

Company Description

Nationwide Lift Services is a privately owned lift company with over 30 years of experience, based in Newcastle-under-Lyme and serving clients across Staffordshire and the wider UK. The company is a trusted partner for colleges, care homes, retail outlets, private hospitals, councils, and schools, delivering high-quality lift maintenance, repair, refurbishment, and modernisation services. Its in-house engineers and management team bring extensive industry expertise, focusing on safety, reliability, and reducing downtime through traditional maintenance and a first-time fix approach. Nationwide Lift Services provides solutions for passenger lifts, goods lifts, and access products, including both visible upgrades and core components such as control systems, hydraulics, and motors. The company holds Constructionline Bronze membership, Acclaim Accreditation, and ISO9001 certification, and is committed to delivering services with minimal disruption while consistently going above and beyond for clients.

Role Description

The Lift Engineer role is a full-time, on-site position based in Stoke-on-Trent, supporting installation, maintenance, repair, and modernisation of a variety of lift systems. Day-to-day responsibilities include conducting routine inspections, diagnosing faults, performing corrective repairs, and ensuring all lifts operate safely and efficiently in line with regulations and company standards. The Lift Engineer will work on passenger lifts, goods lifts, and access products, including mechanical, hydraulic, and control system components, while maintaining accurate service records and adhering to first-time fix targets. The role also involves liaising with clients and site contacts to plan work, explain findings, and minimize disruption, as well as responding to breakdowns and participating in an out-of-hours rota where required. Collaboration with the wider engineering and management team to continually improve service quality and safety performance is expected.

Qualifications

• Strong technical competency with lifting equipment, including passenger lifts, goods lifts, and access products.
• Proven experience in maintenance & repair of mechanical, electrical, hydraulic, and control systems in lift installations.
• Effective communication skills to interact clearly with clients, colleagues, and site stakeholders.
• Sound knowledge of health & safety regulations, risk assessments, and safe working practices in lift engineering.
• Customer service mindset, with a focus on reliability, professionalism, and minimizing disruption to client operations.
• Relevant vocational qualifications or apprenticeship in lift engineering, electrical engineering, or a related discipline.
• Full UK driving licence and willingness to travel to client sites within the region as required.
• Ability to work independently, manage time effectively, and participate in an on-call or rota system when needed.