Lifeguard

The Belfry; Sutton Coldfield; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Mental health support

Funded counselling

Life assurance

24/7 GP access

Health cash plans

Wagestream earnings access

Cycle2Work scheme

Discounted gym memberships

Belfry Awards

Long service recognition

Loyalty rewards

Additional holidays

Perkbox discounts

Free onsite parking

Complimentary meals during shifts

Job summary

The Belfry is seeking a Lifeguard to ensure the safety of pool and leisure facilities, maintaining a clean, welcoming environment in line with our standards. The role requires a current NPLQ qualification and a commitment to high safety and guest service.

Join our award-winning resort known for exceptional service, wellness benefits, and development opportunities. This on-site role offers a supportive team and opportunities to progress within a globally recognised hospitality brand.

Qualifications

• Calm under pressure with a strong sense of responsibility.
• Approachable, confident and guest-focused.
• Committed to maintaining high standards of safety and cleanliness.
• Energetic, reliable and team-oriented.
• Actively promote The Belfry in a professional manner.
• Present a consistently professional image — written, verbal and face to face.
• Understand how leisure interacts with other departments.

Responsibilities

• Ensure the safety and wellbeing of all members and guests using the pool and leisure facilities.
• Maintain constant supervision, respond swiftly to emergencies and keep areas clean and welcoming.

Skills

Calm under pressure

Guest-focused

Safety-conscious

Teamwork

Professional image

Interdepartmental awareness

Approachability

Education

NPLQ (RLSS Lifeguard)

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

About the role

This role is responsible for ensuring the safety and well-being of all members and guests using the swimming pool and surrounding leisure facilities. The Lifeguard will maintain constant supervision, respond swiftly to emergencies, and ensure a clean, safe, and welcoming environment in line with company standards and health & safety legislation. It is essential that you hold a current RLSS National Pool Lifeguard Qualification (NPLQ).

About you

• Calm under pressure with a strong sense of responsibility
• Approachable, confident and guest-focused
• Committed to maintaining high standards of safety and cleanliness
• Energetic, reliable and team-orientated
• To actively promote The Belfry in a professional and welcoming manner
• Present a consistently professional image – written, verbal and face to face
• Demonstrate an understanding of how leisure interacts with other departments

Learning & Development

We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness

• mental health support
• funded counselling
• life assurance
• 24/7 GP access
• health cash plans
• menopause support
• Wagestream helps you manage your earnings and savings
• Cycle2Work scheme
• discounted gym memberships

Showing Our Appreciation

• Belfry Awards
• long service recognition
• loyalty rewards
• additional holidays
• generous discounts across the resort for you, friends, and family
• everyday savings through Perkbox
• free onsite parking
• complimentary meals during shifts

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.