Security Supervisor - Days

The Belfry; Sutton Coldfield; Hybrid; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Discounts at resort restaurants and on

Perkbox discounts

Free parking

Subsidised taxi service

Complimentary meals during shifts

Job summary

The Belfry Hotel & Resort in the Midlands is recruiting for a Security team member to help maintain a safe and welcoming environment for guests and colleagues. This 46-hour-per-week role covers four 12-hour shifts, across a seven-day pattern, with responsibilities ranging from incident response to routine patrols using the Morse Watchman system.

You will liaise with the Head of Security, participate in investigations, and ensure compliance with safety and evacuation procedures while upholding

Qualifications

• SIA badge holder is required.
• Background in hospitality security.
• Able to handle a wide variety of situations with confidence.

Responsibilities

• Provide a safe and crime-free environment for clients, visitors and staff.
• Liaise closely with the Head of Security on department operations.
• Maintain accurate stock control and maintenance of security equipment.
• Conduct/supervise investigations with the Head of Security.
• Carry out door duties and respond to incidents as needed.

Skills

SIA Badge Holder

Hospitality Security

Confident in diverse situations

Team-oriented

Independent working

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

Security

Security at The Belfry are responsible for ensuring the Resort is a safe and crime free environment for team members and guests. The security team help to get any difficult situations under control in a timely manner. The security team work closely with all departments and with our guests so display outstanding customer service skills and organisational skills.

Salary

The on-target earning potential for this role is a £33,066.87 annual salary, comprising a base salary of £31918.71 supplemented by an estimated £1148.16 in gratuities per annum, ensuring a rewarding compensation package.

About the role

This role is contracted for 46 hours per week, made up of four 12-hour shifts, working 4 days in a 7-day period.

Duties of the role are:

• To provide a safe and crime-free environment for all clients, visitors and staff
• To liaise closely with the Head of Security about all issues and running of the department on a regular basis
• Maintaining accurate stock control and maintenance of security equipment
• To conduct / supervise crime investigations with the Head of Security
• To deputise in the absence of Head of Security
• To liaise with the police where appropriate on crime and crime prevention issues
• To carry our regular patrols in and around the hotel using Morse Watchman system
• To carry our staff searches, vehicle searches and locker searches
• Carry out door duties as and when required
• Attend any reported incidents and complete incident forms
• To ensure that the security department is conversant with and complies with all the bomb/fire evacuation procedures and responsibilities
• To ensure that the CCTV system is operated and controlled in accordance with current legislation In conjunction with the Head of Security, to conduct internal crime/discipline investigations where appropriate
• To ensure that the procedures in respect of drugs, i.e. recording, disposal, police involvement and hotel guests are complied with

About you

• SIA Badge Holder
• Background in Hospitality Security
• Confident to deal with a wide variety of situations
• Approachable and Reassuring
• Able to get along well with team as well as working independently

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.