Lifeguard

Serco Limited; Birmingham; On-site; GBP 11,000 - 18,000; Full time

Job summary

Serco is recruiting on behalf of Birmingham Community Leisure Trust to hire lifeguards for Erdington Leisure Centre. The role focuses on ensuring pool safety, assisting visitors, and maintaining clean, welcoming facilities.

You will be part of a friendly team in a busy leisure centre, delivering high standards of customer care and safe operation of pool activities across shifts, including earlies and lates.

Qualifications

• Excellent customer service skills for interacting with customers.
• Strong swimming skills and NPQ qualification.

Responsibilities

• Provide customer care to people of all ages, supervise activities, maintain pool cleanliness, and ensure safe handling of pool equipment.
• Help to save lives when needed.
• Be part of a close-knit team to provide a welcoming, safe leisure experience.

Skills

Customer service

Swimming

Education

National Pool Lifeguard Qualification

Job description

Location:Erdington Leisure Centre, B24 9HU

Working hours:Casual, including earlies and lates, between Monday to Sunday

Salary:£8.20 to £12.71 hour + excellent benefits

At Serco, we're pleased to be recruiting on behalf ofBirmingham Community Leisure Trust.

Birmingham Community Leisure Trustencourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for aLifeguardto join their team and help make a positive difference every day.

As a Lifeguard you'll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.

Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

What you'll need to do the role

You’ll need to have excellentcustomer serviceskills as you’ll be interacting heavily with our customers. So, whether you’ve earned that experience in a leisure or another customer facing environment, you’ll be a people person who is happy dealing with people of all ages and backgrounds.

You will be providingcustomer careto people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed - you’ll help to save lives.

As a lifeguard you’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you’ll need to have strongswimming skillsand it’s essential that you hold aNational Pool Lifeguard Qualification(Royal Life Saving Society).

Why Join us

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning.

What we offer

• For all Leisure benefits please see- Trust and Serco Leisure Employee Benefits

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