Life Sciences AI-Driven Product Liaison Director

Owen Thomas B Corp; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Salesforce in London is seeking a Life Sciences Product Liaison Director to drive outcomes across customer software implementations, focusing on best practices and automation tools for faster, higher-quality deployments.

The role requires deep domain expertise and the ability to coordinate across Professional Services, Partners, Customers, and the Product Team to accelerate product adoption and reduce bespoke customization.

Qualifications

• 12+ years of Life Sciences industry software implementation and integration experience.
• Experience implementing Veeva Vault CRM.
• Experience developing software implementation best practices, methodologies, and tools.

Responsibilities

• Develop AI-centric solutions and methods to accelerate migrations and reduce manual effort in complex integrations.
• Scale product and industry expertise across Salesforce and partner ecosystem with reusable assets and training.
• Serve as SME and liaison between product engineering, field teams, and customer implementations.
• Lead discovery and analyses for high-priority stories; publish blueprints and best practices.

Skills

Life Sciences software

Veeva Vault CRM

Implementation best practices

Tools

Veeva Vault CRM

Job description

Salesforce in London is seeking a Life Sciences Product Liaison Director to drive outcomes across customer software implementations, focusing on best practices and automation tools for faster, higher-quality deployments.

The role requires deep domain expertise and the ability to coordinate across Professional Services, Partners, Customers, and the Product Team to accelerate product adoption and reduce bespoke customization.