Licensing Support Officer - Part Time - EH0369

EHDC; Sheet; Hybrid; GBP 28,000 - 31,000; Part time

Job summary

East Hampshire District Council (EHDC) is seeking a part-time Licensing Support Officer to join the Licensing Team on a fixed-term basis until 30 March 2027. The role is based in Petersfield with hybrid remote working.

The post involves admin duties across licensing, pavement cafes, and related areas, using Outlook, SharePoint and a cloud licensing system. You will support Licensing Officers and must work well in a team, meeting deadlines with accuracy.

Qualifications

• Excellent organisational skills with the ability to multi-task and prioritise to meet short statutory targets while maintaining accuracy.
• Strong communication skills to advise customers on a wide range of licensing requirements.
• Experience in a customer facing role is desirable.
• Commitment to working as part of a team and to achieving targets with discretion.

Responsibilities

• Undertake the daily administrative functions of the Licensing Team.
• Use a variety of IT systems including Outlook, SharePoint and a specialist cloud-based licensing system.
• Support Licensing Officers in enforcement work and handle confidential information.
• Advise customers on licensing requirements with clear and accurate information.

Skills

Organisational skills

Communication skills

Teamwork

Confidentiality

Customer service

Job description

Licensing Support Officer - Part Time - EH0369

Licensing

Fixed Term Contract - PT

Licensing Support Officer

Fixed Term - until 30th March 2027

Part Time (18.5 hours per week, Wednesday, Thursday and Friday)

Petersfield/ Hybrid Remote Working

This is an exciting opportunity to join the busy Licensing Team at EHDC.

The team deals with the administration and enforcement of the licensing requirements relating to the Licensing Act 2003, the Gambling Act 2005, pavement cafés, street trading, road closures, scrap metal dealers and hackney carriage and private hire vehicles and drivers.

We are looking to recruit a Licensing Support Officer to undertake the daily administrative functions of the team. This involves using a variety of IT systems and databases including outlook, sharepoint and a specialist cloud based licensing system. The ideal candidate will have excellent organisational skills with the ability to multi-task and prioritise to meet short statutory targets while maintaining a high degree of accuracy in their work. The work also demands a high degree of confidentiality to process applications and support the Licensing Officers in their enforcement work. You should be committed to working closely with colleagues in a team and to achieving team as well as individual targets. Strong communication skills are also required to advise customers on a wide range of licensing requirements.

Previous experience in a customer facing role is desirable, however motivation to learn and enthusiasm to work as part of a team and to take on responsibility is equally important.

The position will comprise a hybrid style of working with a mix of both home and office-based working. To complement colleagues in the Licensing Team, we are looking for the part-time hours to be worked Wednesday – Friday, with a half day on the Thursday. Office based working will be a minimum of one day per week. The Council is based in bespoke offices near Petersfield town centre and the railway station, which offer greater use of technology and better commute paths for staff.

In return for your valued contribution, we can offer you a competitive benefits package which includes training and development opportunities, generous annual leave and flexi time, membership of the Local Government Pension Scheme and more.

You can find out more about the council, our values and the full range of benefits and support we offer our staff at ourwebsite:

Please refer to the role profile for full details and requirements for this role.

To be successful at shortlisting you will need to very clearly state how you meet the essential criteria listed in the role profile.

For an informal discussion please contact Emma Grieve, Licensing Team Leader on 01730 234094 or Hayley Hadaway, Senior Licensing Officer on 01730 234355.

The closing date for receipt of applications is 3 rd November 2026. Interviews are likely to be held on 19 th /20 th November 2026.

Please note, we reserve the right to close this vacancy early if we receive a sufficient number of applications. We therefore encourage you to submit your application as soon as possible.

East Hampshire District Council is committed to building a diverse, inclusiveandequitableworkplace and welcome applications from people of all backgrounds and experiences – we are proud of being a Disability Confident Committed employer and appoint on merit.

The council is an inclusive employer and appoint on merit. We are a Disability Confident Employer and have a Guaranteed Interview Scheme for Veterans.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.

Grade 3 - £28,370 - £31,354 pa (FTE based on 37 hours per week)