Licensing Technical Officer

Welwyn Hatfield Borough Council; Welwyn Garden City; Hybrid; GBP 38,350 - 41,254; Full time

Benefits offered by this job

Flexible working arrangements

Access to electric pool cars

Pension scheme

Generous annual leave allowance

Job summary

A local government authority in Welwyn Garden City is seeking a Regulatory Services Officer to specialize in licensing under the Licensing Act 2003 and other regulations. The role offers a starting salary of £38,350pa with progression and involves working on public safety and enforcement actions. The position provides flexible working arrangements, benefits, and requires experience in service delivery along with a UK driving licence. Closing date for applications is 12 April 2026.

Qualifications

• Experience in Environmental Health or Regulatory services.
• UK driving licence and access to a car.

Responsibilities

• Uphold licensing objectives and consult with stakeholders.
• Provide technical advice and enforce licensing laws.
• Attend court or tribunals as required.

Skills

Service delivery experience

Knowledge of licensing legislation

Communication skills

Job description

Starting salary £38,350pa with progression to £41,254pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)

Permanent contract

37 hours per week (hybrid working)

We’re looking for a proactive and enthusiastic professional to deliver the service functions within regulatory services. The Team covers a specialist area of Environmental Health. This role specialises in the regulatory fields of Licensing, including The Licensing Act 2003, Gambling Act 2005, taxis, animal licensing and a range of other miscellaneous licenses.

Overview

Key responsibilities:

To uphold the licensing objectives, including public safety, prevention of crime and disorder, protection of children from harm and public nuisance. Work with a range of businesses, legal representatives, responsible authorities, members and residents with your duties to carry out consultations, determine and issue licences in accordance with the Councils’ scheme of delegation and attend hearings where necessary.

Provide specialist technical advice, and where necessary make decisions, respond to customers, officers, members and other service requests and enquires. To support the operational development and delivery of the Regulatory services department. To work alone and as part of a team delivering statutory and other services with set targets and service standards, to make a positive contribution towards improving the health and environment of the Borough by means of advice, education, and provide support for enforcement action.

To carry out enforcement which is required to fulfil the Councils’ statutory licensing and other duties, in accordance with the law, local policy and current national and other relevant guidance and having regard to the Councils’ strategic priorities. Willingness to attend court, committees, or tribunals to give evidence. To support the operational development and delivery of the Regulatory services department.

What We’re Looking For

We’re seeking an enthusiastic and knowledgeable Officer with experience in service delivery. A genuine interest in public protection and supporting the business community. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough.

You will have a UK driving licence and access to a car.

About us

Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and an effective way.

We know that to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.

We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance.

Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.

You can also see our full list of employee benefits on our careers site here My Rewards – Careers

For an informal conversation about the role, please contact Emma Walker Assistant Director Public Realm at [e-mail]

Please note we do not provide sponsorship for employment in the UK.

Closing date for applications is 12 April 2026.

Remote assessment will be held on 16 April 2026.

Face to face interviews will be held on 23 April 2026.