Licensing Administrator & Compliance Coordinator

Institute of Licensing; Welwyn Garden City; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Flexible working

Generous annual leave

Professional development

Discount to council leisure facilities

Local Government Pension Scheme

Job summary

Welwyn Hatfield Borough Council is seeking a proactive Licensing Administrator to coordinate and operate licensing administrative systems, handling taxi, alcohol, events and animal licensing. The role is hybrid with office attendance at least weekly, offering career development and a supportive public-facing environment.

You will manage renewals and new applications, maintain licensing registers and liaise with legal and senior management while prioritising statutory deadlines.

Qualifications

• Excellent customer service skills and ability to interact with the public
• Confident, organised approach with ability to handle varied workloads
• Interest in public protection and supporting local business community

Responsibilities

• Coordinate and deliver licensing administrative systems and processes
• Manage renewal and new licence applications from receipt to licence issue
• Maintain public licensing registers and keep website documentation current
• Coordinate multi-agency Safety Advisory Group meetings and communications

Skills

Customer service

Public interaction

Organised

Attention to detail

Job description

Welwyn Hatfield Borough Council is seeking a proactive Licensing Administrator to coordinate and operate licensing administrative systems, handling taxi, alcohol, events and animal licensing. The role is hybrid with office attendance at least weekly, offering career development and a supportive public-facing environment.

You will manage renewals and new applications, maintain licensing registers and liaise with legal and senior management while prioritising statutory deadlines.