Licensing Administration Specialist (Hybrid)

Welwyn Hatfield Borough Council; Welwyn Garden City; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Hybrid working

Job summary

Welwyn Hatfield Borough Council in Welwyn Garden City is seeking a proactive Licensing Administrator to coordinate and operate licensing administrative systems across Regulatory Services. You will manage renewals and new licences including taxi/private hire, alcohol and entertainment, events and other licensing, ensuring statutory timescales and accurate records.

The role is hybrid, with regular office attendance, a strong emphasis on customer service and collaboration with colleagues and

Qualifications

• We are seeking a proactive individual with strong customer service and organisational skills.
• Ability to manage varied, time-sensitive workloads with accuracy and attention to detail.
• Interest in public protection and supporting the business community.

Responsibilities

• Be the first point of contact for all enquiries from licensees and provide specialist information within statutory timescales.
• Manage renewal and new licence applications from receipt to production of the licence, ensuring statutory timescales are met.
• Oversee public registers of licensing information and maintain the council website and documents with updates.
• Act as coordinating officer for the multi-agency Safety Advisory Group, organising meetings and maintaining communications with partners.

Job description

Welwyn Hatfield Borough Council in Welwyn Garden City is seeking a proactive Licensing Administrator to coordinate and operate licensing administrative systems across Regulatory Services. You will manage renewals and new licences including taxi/private hire, alcohol and entertainment, events and other licensing, ensuring statutory timescales and accurate records.

The role is hybrid, with regular office attendance, a strong emphasis on customer service and collaboration with colleagues and