Library Operations Assistant

Leeds Trinity University; Horsforth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Leeds Trinity University is seeking a proactive Library Support Assistant to join the City Centre Campus Library team, with one day at the Horsforth campus. You will deliver frontline services, assist with circulation, shelving, and promoting the library offer, ensuring smooth daily operations.

Successful candidates will have experience serving library users, strong Microsoft Office skills, and excellent communication and customer service abilities.

Qualifications

• Experience of providing service to users/customers.
• Good knowledge of Microsoft Office software.
• Excellent interpersonal, communication and customer service skills.

Responsibilities

• Provide frontline service to library users.
• Undertake circulation duties and shelving tasks.
• Promote the library service to users.
• Support daily operations of the library.

Skills

Customer service

Interpersonal communication

Microsoft Office

Tools

Library management system

Job description

This role will be located within the Library provision, primarily working from our City Centre Campus Library with one working day at the Andrew Kean Learning Centre on the Horsforth campus. Reporting to the Library Operations Team Leader, the successful candidate will help to provide an effective frontline service for library users and maintain support services essential for the daily operation of the library. This includes first line enquiry services, circulation duties, shelving tasks, and promotion of the service.

Applicants must have experience of providing service to users/customers, along with a good knowledge of Microsoft Office software. Previous recent experience of working in a library or information service, and of using a Library management system is desirable. Excellent interpersonal, communication and customer service skills are essential.

Leeds Trinity University is a renowned institution located in the heart of West Yorkshire, dedicated to providing a transformative educational experience. Within the university, Leeds Trinity University Library and Learning Services is a dynamic and well-utilised provision, underpinned by a strong emphasis on inclusivity and student-centred service.