Library Customer Support Assistant — Part-Time, Flexible Hours

Kent County Council; Sevenoaks; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

29 days annual leave

Training and professional development

Health and wellbeing support

Good work/life balance

Kent Rewards scheme

Job summary

Kent County Council is seeking a Customer Support Assistant to work across Sevenoaks and West Kingsdown Libraries. The role focuses on delivering friendly customer service, engaging with library visitors and supporting a range of community activities.

The position requires excellent interpersonal skills, a positive attitude and the ability to work as part of a team across multiple locations, including weekends and occasional lone working.

Qualifications

• Excellent interpersonal skills and a friendly, approachable manner.
• Ability to meet and engage with the public and work as part of a team.
• Willingness to undertake a diverse range of tasks and adapt to varying shifts.

Responsibilities

• Deliver front of house customer service at Sevenoaks/West Kingsdown libraries.
• Engage with customers and support community activities.
• Work across locations in the Sevenoaks Library district and occasional lone working.
• Cover weekends and participate in flexible hours as required.

Skills

Customer service

Job description

Kent County Council is seeking a Customer Support Assistant to work across Sevenoaks and West Kingsdown Libraries. The role focuses on delivering friendly customer service, engaging with library visitors and supporting a range of community activities.

The position requires excellent interpersonal skills, a positive attitude and the ability to work as part of a team across multiple locations, including weekends and occasional lone working.