Library Customer Service Specialist

London Borough of Sutton; Greater London; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Learning & development portal

London Living Wage employer

Job summary

Kingston library service is seeking a Customer Services Officer to support the supervisor and keep daily library operations running smoothly. The role emphasizes delivering welcoming customer service and assisting with library services for residents.

Ideal candidates will thrive in a busy library environment, upholding the district's values of inclusion and community support. The post offers hybrid working and access to staff development resources.

Qualifications

• Customer-focused CSO with excellent communication skills.
• Willingness to work in a busy library environment.
• Commitment to equality and diversity in service delivery.

Responsibilities

• Provide essential support to the Supervisor in daily library operations.
• Deliver high-quality customer service to residents.
• Assist in managing library resources and signposting services.

Job description

Kingston library service is seeking a Customer Services Officer to support the supervisor and keep daily library operations running smoothly. The role emphasizes delivering welcoming customer service and assisting with library services for residents.

Ideal candidates will thrive in a busy library environment, upholding the district's values of inclusion and community support. The post offers hybrid working and access to staff development resources.