Community Library Assistant — Frontline Service & Learning

Milton-Keynes-Council; Milton Keynes; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Great holiday benefits

Excellent pension - Local Government

Family friendly policies

Health cash plan

Bike purchase scheme

Discounts and travel offers

Salary sacrifice car scheme

Blue Light Card discounts

Job summary

Milton Keynes City Council’s Public Libraries team is recruiting a Library Assistant to enhance frontline services, support literacy and digital access, and engage with residents across Milton Keynes. You’ll help users access resources, run activities, and promote reading within the community.

The role emphasizes customer service, teamwork, and flexible work across library locations, with a site-based pattern and DBS checks as part of pre-employment screening.

Qualifications

• GCSE English and Maths at grade A-C or equivalent.
• Confident communicator with diverse backgrounds.
• Experience using IT and digital systems; quick to learn new tools.
• Ability to stay organised and multitask in a busy environment.
• Works well independently and as part of a team.

Responsibilities

• Promote reading and provide access to information and resources.
• Deliver frontline customer service at library service points.
• Support activities such as story times and community events.
• Advise customers on library materials and digital resources.
• Help maintain a safe, welcoming environment for customers and colleagues.
• Work flexibly across library locations as required.

Skills

GCSE English

GCSE Maths

Strong communication

IT skills

Organised

Team player

Education

GCSE English & Maths A-C

Tools

Microsoft Office

Job description

Milton Keynes City Council’s Public Libraries team is recruiting a Library Assistant to enhance frontline services, support literacy and digital access, and engage with residents across Milton Keynes. You’ll help users access resources, run activities, and promote reading within the community.

The role emphasizes customer service, teamwork, and flexible work across library locations, with a site-based pattern and DBS checks as part of pre-employment screening.