Library Assistants

Warwick College Group; Rugby; On-site; GBP 18,000 - 24,000; Full time

Job summary

Warwick College Group is seeking a Library Assistant to support daily library operations, assist students and staff with enquiries, and help with cataloguing, IT support, and study skills sessions across campuses.

Educated to Level 3 or above with GCSEs, you should have strong customer service skills, good IT literacy, and the ability to work flexibly in a multi-site environment. DBS checks are required.

Qualifications

• GCSE Grade C or above in English and Mathematics, or Level 2 equivalent.
• Level 3 or above qualification.
• Proven track record of customer service in a diverse environment.
• Intermediate IT skills

Responsibilities

• Carry out Library daily operations: use of Library Management System, locating relevant resources, customer enquiries, staffing help desks and rotas etc.
• Maintain student discipline, ensure an environment conducive to learning and provide a courteous and efficient service to all Library users.
• Participate in Collection Management - checking reading lists, recommending purchases, stock weeding, cataloguing new stock, and liaising with academic staff regarding resources.
• Provide IT support to students and staff in the use of Microsoft Office & Google Apps for Education.
• Assist your Library Team Leader with routine daily operations, data collection and statistics.
• Promote library resources by the production of print and online guides and learning materials, and the creation of displays.
• Contribute to the 'learning culture' of the Library by proactively seeking and being prepared to participate in staff training and development activities.
• Take responsibility for his/her personal development as a member of the College Library team.
• To attend College delivered 'Teaching Essentials' training.

Skills

Customer service

Interpersonal skills

IT literacy

Communication

Education

Level 3 qualification

Tools

Library Management System

Microsoft Office

Google Apps

Job description

We can be a little flexible with t he schedule if required but the schedule should include Thursday and Friday. Travel to other sites to cover sickness, annual leave, training and meetings will be necessary. This role is temporary until 18th of December 2027., WCG is a large, FE/HE, multi-site college offering courses on five campuses. Most of the college campuses have their own library dedicated to supporting the learning needs of its users. The Libraries are part of the 'Marketing and Communications' department. Working within a team providing services to a diverse community, you will need to be flexible, enthusiastic and adaptable in an ever-changing but exciting environment. You will be in constant contact with staff and students; effective communication, good customer care and interpersonal skills are essential requirements, as is a good level of computer literacy. Library Assistants report to Library Team Leaders and assist in the daily operation of cross-departmental services within the Library. You will be part of a team involved in delivering inductions and providing study skills training in using the library's print and online resources. You will ensure that all customer enquiries are answered and that customers have easy access to books, journals and other resources and services. You will participate in collection development activities including checking reading lists, weeding stock and liaising with academic staff. You will help maintain the library as a suitable learning environment including managing behaviour & noise. You will also cover the library help desks and work in teams with a clear customer service focus. You will assist with daily operations, such as providing IT support, cataloguing, shelving and tidying. Educated to Level 3 and above, you may bring with you skills in another discipline that will complement the nature of the service.

DUTIES AND RESPONSIBILITIES

• Carry out Library daily operations: use of Library Management System, locating relevant resources, customer enquiries, staffing help desks and rotas etc.
• Maintain student discipline, ensure an environment conducive to learning and provide a courteous and efficient service to all Library users.
• Participate in Collection Management - checking reading lists, recommending purchases, stock weeding, cataloguing new stock, and liaising with academic staff regarding resources.
• Provide support to students and staff in the use of a range of electronic resources to enhance independent learning.
• Participate in inductions and study skills sessions in collaboration with your Library Team Leader and the lecturing staff.
• Provide IT support to students and staff in the use of Microsoft Office & Google Apps for Education.
• Assist your Library Team Leader with routine daily operations, data collection and statistics.
• Promote library resources by the production of print and online guides and learning materials, and the creation of displays.
• Contribute to the 'learning culture' of the Library by proactively seeking and being prepared to participate in staff training and development activities.
• Take responsibility for his/her personal development as a member of the College Library team.
• Willingness to obtain an Emergency First Aider qualification.
• Conduct an agreed range of tasks and responsibilities to support overall team objectives.
• To attend College delivered 'Teaching Essentials' training.

OFFERS OF WORK

For the successful candidate a conditional offer of work will be made. Our offer of work will be conditional upon a number of mandatory pre-employment checks, to include but not limited to: DBS, Barred List check, right to work check, internet search, TRA check (academic posts).
Any offers of appointment will be subject to a Disclosure and Barring Service (DBS) check (formerly CRB), a certificate of good conduct if applicable, plus receipt of satisfactory references, Occupational Health clearance, an understanding of safeguarding and qualifications verification. An Enhanced DBS check is required for this position as you will be working within 'Regulated Activity' within a specific place (i.e. the College). This role is classed as working within Regulated Activity. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. By applying for this position, you agree to an Enhanced DBS check in line with DBS regulations.

• GCSE Grade C or above in English and Mathematics, or Level 2 equivalent qualification.
• Level 3 or above qualification.
• Proven track record of customer service in a diverse environment.
• Intermediate IT skills