Temporary Library Assistant – Multi-Campus Student Support

Warwick College Group; Rugby; On-site; GBP 18,000 - 24,000; Full time

Job summary

Warwick College Group is seeking a Library Assistant to support daily library operations, assist students and staff with enquiries, and help with cataloguing, IT support, and study skills sessions across campuses.

Educated to Level 3 or above with GCSEs, you should have strong customer service skills, good IT literacy, and the ability to work flexibly in a multi-site environment. DBS checks are required.

Qualifications

• GCSE Grade C or above in English and Mathematics, or Level 2 equivalent.
• Level 3 or above qualification.
• Proven track record of customer service in a diverse environment.
• Intermediate IT skills

Responsibilities

• Carry out Library daily operations: use of Library Management System, locating relevant resources, customer enquiries, staffing help desks and rotas etc.
• Maintain student discipline, ensure an environment conducive to learning and provide a courteous and efficient service to all Library users.
• Participate in Collection Management - checking reading lists, recommending purchases, stock weeding, cataloguing new stock, and liaising with academic staff regarding resources.
• Provide IT support to students and staff in the use of Microsoft Office & Google Apps for Education.
• Assist your Library Team Leader with routine daily operations, data collection and statistics.
• Promote library resources by the production of print and online guides and learning materials, and the creation of displays.
• Contribute to the 'learning culture' of the Library by proactively seeking and being prepared to participate in staff training and development activities.
• Take responsibility for his/her personal development as a member of the College Library team.
• To attend College delivered 'Teaching Essentials' training.

Skills

Customer service

Interpersonal skills

IT literacy

Communication

Education

Level 3 qualification

Tools

Library Management System

Microsoft Office

Google Apps

Job description

Warwick College Group is seeking a Library Assistant to support daily library operations, assist students and staff with enquiries, and help with cataloguing, IT support, and study skills sessions across campuses.

Educated to Level 3 or above with GCSEs, you should have strong customer service skills, good IT literacy, and the ability to work flexibly in a multi-site environment. DBS checks are required.