Library Assistant - Flexible Hours & 40 Days Leave

Richmond and Wandsworth Councils; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Richmond and Wandsworth Councils is seeking a friendly Library Assistant to support our borough-wide library service. You'll deliver excellent customer service, assist with issuing and returning items, and help visitors access resources and computer services.

You will work across three libraries, on Sundays, travel between sites as needed, and contribute to events while maintaining a welcoming, safe environment.

Qualifications

• Experience in fast-paced, service-focused environments.
• Ability to manage multiple priorities and tasks with minimal supervision.
• Strong customer service skills and a professional, confident manner.

Responsibilities

• Deliver outstanding customer service
• Assist with the issue and return of books and other resources
• Help customers use public computers, e-resources, and self-service kiosks
• Support events and activities
• Maintain a safe, welcoming environment for all

Skills

Customer service

Teamwork

Problem solving

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Richmond and Wandsworth Councils is seeking a friendly Library Assistant to support our borough-wide library service. You'll deliver excellent customer service, assist with issuing and returning items, and help visitors access resources and computer services.

You will work across three libraries, on Sundays, travel between sites as needed, and contribute to events while maintaining a welcoming, safe environment.