Weekend Library Assistant — Flexible Hours & Benefits

Richmond and Wandsworth Councils; Richmond; On-site; GBP 31,000 - 34,000; Part time

Benefits offered by this job

40 days annual leave

Flexible working

Generous pension plan

Job summary

Richmond upon Thames Libraries are seeking a friendly, reliable Library Assistant to join our high-performing team. The role focuses on frontline customer service, helping visitors access resources and supporting day-to-day library operations.

The position is permanent part-time with weekend shifts (Saturdays or Sundays). Typical hours are Saturday 9.30am–4.00pm or Sunday 1:00–5:00pm (1:15-5:15pm on some Sundays).

Qualifications

• Experience in fast-paced, service-focused environments.
• Ability to work effectively within a team.
• Strong problem-solving abilities and multi-tasking.
• Excellent customer service with resilience.

Responsibilities

• Issue and return books and other resources.
• Help customers use public computers, e-resources and self-service kiosks.
• Support events and activities.
• Maintain a safe, welcoming environment for all.

Skills

Fast-paced environment

Team work

Problem solving

Managing priorities

Customer service

Tools

Microsoft Office

Job description

Richmond upon Thames Libraries are seeking a friendly, reliable Library Assistant to join our high-performing team. The role focuses on frontline customer service, helping visitors access resources and supporting day-to-day library operations.

The position is permanent part-time with weekend shifts (Saturdays or Sundays). Typical hours are Saturday 9.30am–4.00pm or Sunday 1:00–5:00pm (1:15-5:15pm on some Sundays).