Library Assistant

CU London; London; On-site; GBP 23,000 - 25,000; Part time

Job summary

An established education group is looking for a dedicated Library Assistant to join their team at the North Greenwich campus. In this part-time role, you will play a vital part in enhancing the student experience by providing exceptional customer service and managing library resources. This position offers a competitive salary and a range of attractive benefits, including generous annual leave and pension contributions. If you are passionate about education and customer service, this is a fantastic opportunity to make a meaningful impact in a vibrant academic environment.

Benefits

Excellent Employers Pension Contribution

30 days Annual leave plus Bank Holidays (pro rata)

New Holiday Purchase Scheme

Life Assurance 4 x Salary

BUPA Cash Plan

50% off Tuition Fees for staff dependants

CU Reward Scheme – Discounts across a range of High Street/ Online Retailers

New Electric Car Scheme

Cycle To Work Scheme

Qualifications

• Good standard of education including GCSE level in English and Maths.
• Confident user of Microsoft 365 including Word, Excel, and PowerPoint.

Responsibilities

• Deliver high-quality customer-focused service to students and staff.
• Support management of print and electronic collections.

Skills

Microsoft 365

Customer Service

Communication Skills

Education

GCSE in English

GCSE in Maths

Job description

Job Title

Library Assistant

Job Reference

2724

Application Closing Date

14/05/2025

Division, Department

CUAS Library & Learning Resources, LIB Academic Liaison & Skills

Salary

Competitive starting salary range from £23,877 up to £24,073 pro rata per annum (dependent upon experience) with the potential to progress. A discretionary range for candidates with exceptional experience can be discussed/considered + London Allowance

Mode

Permanent, Part Time

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us.

CU Academic Services Limited, a wholly owned sister company of Coventry University, is seeking to appoint a part-time Library Assistant for our North Greenwich campus which is adjacent to the O2 arena, London.

The Role

As part of the Library Academic Liaison and Skills team in London, a Library Assistant role is to deliver a high quality customer focused service to students and staff of the University, face to face, by phone and online. They help to underpin the student experience by undertaking a range of duties supporting the management of print and electronic collections, including circulation of stock, the acquisition and activation of new resources, digitisation and document supply services.

This post is based at the North Greenwich campus of CU London, and is 0.5 FTE position working an average of 18.75 hours a week across Monday to Friday around the hours of 10.30 – 2.30pm, however we are able to consider alternative working hours.

Our Successful Candidate

You will have a good standard of education including GCSE level in English and Maths, and be a confident user of Microsoft 365, including Word, Excel and PowerPoint. This role is a customer facing role therefore you will be required to offer an excellent level of customer service and professionalism.

The Benefits

Good communication skills, both written and verbal are essential.

Additional Benefits

• Excellent Employers Pension Contribution
• 30 days Annual leave plus Bank Holidays (pro rata)
• New Holiday Purchase Scheme
• Life Assurance 4 x Salary
• BUPA Cash Plan
• 50% off Tuition Fee’s for staff dependants
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
• New Electric Car Scheme
• Cycle To work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Full Job Description & Person Specification

Click here to view the full job description and person specification

We look forward to hearing from you!