Relief Library Assistant x2 - Library Service

Isle of Wight Council; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking two relief library assistants to enhance the library experience across multiple locations. This role involves welcoming users, assisting with information retrieval, and helping with ICT facilities. Candidates should possess strong customer service skills, a positive attitude, and essential qualifications like GCSEs and ECDL. The position offers a chance to engage with the community and support library operations in a vibrant environment. Join a team that values diversity and promotes flexible working options, making a significant impact on the local community.

Benefits

Annual leave of 32 days plus public holidays

Local Government pension scheme

Discounted Solent ferry travel

Island bus network discount

Cycle to work scheme

Staff parking permit

Discounted island sports & leisure gym membership

National and local discounts & benefits schemes

Relocation scheme up to £8,000

Travel allowance for mainland commuters

Qualifications

• Candidates must have customer-facing experience in libraries or retail.
• Essential qualifications include 5 GCSEs and ECDL or equivalent.

Responsibilities

• Welcome users and assist them in finding books and information.
• Support Library Supervisors and manage book stock.

Skills

Customer-facing experience

Excellent communication skills

ICT skills

Research abilities

Positive attitude

Education

5 GCSEs at Grade C/4 and above

ECDL or equivalent computer skills

Job description

Casual hours per week

We are looking to recruit two additional relief library assistants to work in the council's libraries across the Island – in Cowes, Freshwater, Newport, Ryde, Sandown, and Ventnor.

The main duties include welcoming users, assisting them in finding books and information, and helping them make full use of the libraries' ICT facilities. Relief library assistants also support Library Supervisors and Senior Assistants in daily operations, help manage book stock, promote libraries to local communities, and work effectively with volunteers.

We seek candidates with customer-facing experience in libraries or retail, excellent communication and ICT skills, including research abilities. Willingness to engage in activities with adults and children, and a positive, outgoing attitude are essential.

Essential qualifications are 5 GCSEs or equivalent at Grade C/4 and above, including English and Maths, and ECDL or equivalent computer skills.

For more information or an informal discussion, contact Joanna Cooke at [e-mail].

Staff benefits include:

• Annual leave of 32 days plus public holidays
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme up to £8,000 (subject to criteria)
• Travel allowance for mainland commuters (subject to criteria)

Find out more about working for the Isle of Wight Council and living on the Island here.

The Isle of Wight Council does not currently sponsor overseas workers.

We promote diversity and provide flexible working options where appropriate. Our employment terms are available upon request via [e-mail].

We are an equal opportunities employer and a Disability Confident Employer. We encourage applications from all backgrounds and abilities, and if you declare yourself disabled and meet the role's essential requirements, you will be offered an interview.

The council reserves the right to close vacancies early; apply promptly to ensure consideration.

If you need assistance with your online application or more information, call 01983 823134 or email [e-mail]. Only applications submitted online by the deadline will be accepted.

If you do not hear within three weeks of the closing date, your application was unsuccessful. Please check our job page for other opportunities.