Library Assistant

University of Reading; Reading; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established institution is seeking a reliable and self-motivated individual to join its team. This role involves providing excellent customer service in a busy library environment, handling inquiries, and performing clerical tasks. Ideal candidates will possess strong interpersonal skills and a good general education. The university values diversity and inclusivity, making it a great place for those looking to contribute positively to the community. If you are passionate about helping others and enjoy working in a team, this opportunity is perfect for you.

Qualifications

• Good general education to GCSE standard including English and Maths.
• Experience in customer service providing services directly to customers.

Responsibilities

• Provide an efficient and welcoming enquiry service to users.
• Undertake clerical duties and regular shelving and stock handling.

Skills

Customer Service

Interpersonal Skills

Basic IT Skills

Education

GCSE or Equivalent

Job description

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that, by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the website.

Closing Date: 23:59 on 1 June 2025

Interviews will be held: 23 June 2025

Are you a reliable, self-motivated, and team-oriented person with good interpersonal and communication skills? If so, we have an opportunity for you to join our team and help us provide an efficient and welcoming enquiry service to our users in this busy section of the Library.

You will also undertake clerical duties as well as regular shelving and stock handling duties. Experience of library work, including dealing directly with library users, would be an advantage.

You Will Have

1. A good general education to GCSE standard or equivalent (including English and Maths)
2. Experience of customer service work providing services directly to customers
3. Good interpersonal skills for customer care and team working
4. Good basic IT skills
5. The ability to cope with the physical demands of the job (pushing trolleys, carrying books, etc.)

When applying, please ensure you write a full and informative cover statement within the additional information section. Give evidence of your experiences relating to the job description and personal specification, and provide details of why you are interested in this role.

Contact Details:

• Name: Natasha Kennedy
• Job Title: Library Experience and Engagement Manager
• Email: [e-mail]

• Name: Alice Heidemann-Poynton
• Job Title: Library User Services Team Leader
• Email: [e-mail]

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time, and flexible working arrangements are welcomed and will be considered in line with business needs.