Library Assistant

TN United Kingdom; Greater London; On-site; GBP 26,000; Part time

Job summary

An established community hub is seeking a Library Assistant to enhance services and support customers. This role involves ensuring smooth library operations, providing exceptional customer service, and assisting with IT-related queries. Join a vibrant team dedicated to making a positive impact on users' experiences. With opportunities for ongoing training and development, this position is perfect for those who are passionate about libraries and community engagement. If you are eager to contribute to a welcoming environment and grow your career, this is the opportunity for you.

Benefits

Ride to work scheme

Opportunities to join social events

Ongoing training and development

Qualifications

• Experience in libraries or customer-facing roles.
• Strong focus on customer service and communication.

Responsibilities

• Ensure smooth operation of the library as part of a team.
• Provide guidance and support to enhance customer visits.
• Assist customers with IT-related queries.

Skills

Customer Service

Communication Skills

Numeracy Skills

Literacy Skills

Job description

Social network you want to login/join with:

GLL is seeking a Library Assistant to work 18 hours per week at West Wickham Library. If you have the skills and ambition to work as a Library Assistant, this is an exciting opportunity to develop your career. Southfields Library is a busy community hub offering a wide range of collections and resources, including books, periodicals, DVDs, and public computers/internet access. Join us as we enhance and promote our services to both existing and new users.

What you will do

1. Work as part of a team to ensure the smooth operation of the library.
2. Provide a warm welcome and genuine service to all customers, offering guidance and support to enhance their visit.
3. Participate fully in any training provided.
4. Support library activities.
5. Assist customers with IT-related queries.

What you need:

• Experience working within libraries or in a customer-facing role.
• Evidence of making a positive impact on customers.
• Good numeracy, literacy, and communication skills.
• A strong focus on customer service.
• Passion, personality, and a team-oriented approach.

What we offer:

• A salary of £25,998.50 per annum (pro-rata for 18 hours a week).
• Ride to work scheme.
• Opportunities to join the GLL Society and participate in social events.
• Ongoing training and development to support your growth.

If you have the required expertise and a flexible approach, please apply now to join our team.