Library Assistant

University of Reading; Devon and Torbay, Reading; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established educational institution is seeking a reliable and self-motivated individual to join their Library team. This role involves providing excellent customer service, handling enquiries, and performing clerical duties. Ideal candidates will possess good interpersonal skills and basic IT knowledge, with the ability to manage physical tasks. The position offers a chance to contribute to a welcoming environment, supporting users in a busy library setting. If you are passionate about helping others and thrive in a team-oriented atmosphere, this opportunity is perfect for you.

Qualifications

• Good general education to GCSE standard or equivalent (including English and Maths).
• Experience in customer service providing services directly to customers.

Responsibilities

• Provide an efficient and welcoming enquiry service to users in the Library.
• Undertake clerical duties and regular shelving and stock handling.

Skills

Interpersonal Skills

Customer Service

Basic IT Skills

Physical Capability

Education

GCSE or equivalent

Job description

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

Closing Date: 23:59 on 1 June 2025

Interviews will be held: 23 June 2025

Are you a reliable, self-motivated and team-orientated person, with good interpersonal and communication skills? If so, we have an opportunity for you to join our team and help us provide an efficient and welcoming enquiry service to our users in this busy section of the Library.

You will also undertake clerical duties as well as regular shelving and stock handling duties.

Experience of library work, including dealing directly with library users, would be an advantage.

You will have:

• A good general education to GCSE standard or equivalent (including English and Maths)
• Experience of customer service work providing services directly to customers
• Good interpersonal skills for customer care and team working
• Good basic IT skills
• The ability to cope with the physical demands of the job (pushing trolleys, carrying books etc)

When applying, please ensure you write a full and informative cover statement within the additional information section. Give evidence of your experiences relating to the job description and personal specification and give details of why you are interested in this role.

Contact Name: Natasha Kennedy

Contact Job Title: Library Experience and Engagement Manager

Contact Email address: [e-mail]

Alternative Contact Name: Alice Heidemann-Poynton

Alternative Contact Job Title: Library User Services Team Leader

Alternative Contact Email address: [e-mail]

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.