Library and Digital Support Lead

RNN Group; Catcliffe; On-site; GBP 29,000 - 36,000; Full time

Job summary

RNN Group is seeking a proactive Library and Digital Support Lead to manage both physical and digital learning spaces at our Rotherham College campus. The role combines frontline leadership with expert digital support, reporting to the Head of AI & Digital Innovation, ensuring smooth day-to-day operations and a seamless student experience.

The post requires strong library management, LMS expertise, and a calm, decisive approach in a fast-paced environment.

Qualifications

• Experience using Library Management Systems (LMS) and modern digital platforms (Microsoft 365, Google Apps, online databases).
• Proven ability to supervise small teams, manage workflows and staffing rotas in a customer-facing or educational setting.
• Commitment to student success with strong communication skills to coach users of varying digital literacy.

Responsibilities

• Oversee daily library operations and staffing rotas.
• Provide hands-on digital support and guidance to students and staff.
• Lead induction programmes to help new students navigate LMS, VLE and study spaces.
• Manage library resources, cataloguing, circulation and budgets.
• Develop and manage procurement and collaboration with academic staff.
• Coach students via 1-to-1 sessions and drop-in desks.
• Maintain a welcoming, safe independent learning environment.
• Contribute to Library Service planning with digital asset strategies.

Skills

Library & Digital Literacy

Supervisory Experience

Student-Centric Approach

Resourcefulness

English & Maths Level 2

Customer Service / IT (Level 3)

Education

Level 2 English & Maths

Level 3 Customer Service / IT / Library studies

Tools

LMS

Microsoft 365

Google Apps

Job description

Library and Digital Support Lead

Hours; Full time (37 hours each week, all year-round)

Duration; Temporary until January 2028

Salary; £32,515 a year + benefits

Location; Rotherham College, Rotherham

Apply by: 23/11/2026

About the Role

In 2026, our libraries are more than just book repositories; they are dynamic, multi-media learning environments. We are seeking a proactive, tech-fluent Library and Digital Support Lead to manage our physical and digital learning spaces at our Rotherham College campus, empowering students to become confident, independent learners.

As the Library and Digital Support Lead, you will bridge the gap between traditional library management and frontline digital support. Reporting directly to the Head of AI & Digital Innovation, you will ensure the smooth day-to-day operation of our campus libraries while collaborating closely with the Digital Hub team to create a seamless, unified student support experience.

This is a frontline leadership role where you will lead by example on our desks, act as a senior point of digital expertise, and oversee the daily workflows and staffing rotas for Learning Resource Coordinators. If you are a highly efficient administrator with advanced digital proficiency, a calm demeanour under pressure, and the confidence to make positive decisions in a fast-paced environment, this role is for you.

Key Responsibilities

• Frontline Leadership & Supervision: Oversee the daily operations of the library space, managing staffing rotas and coordinating the work of Learning Resource Coordinators.
• Unified Digital & Hub Support: Partner closely with the Digital Hub team to provide hands-on tech assistance. Serve as a senior expert in guiding students and staff through Microsoft 365, Google Workspace, printing, and digital research tools.
• Induction & Onboarding: Lead the design and delivery of engaging induction programs to ensure new students and staff are confident navigating our physical collections, VLE platforms, and study spaces.
• Resource Management & LMS: Utilise the Library Management System (LMS) effectively for the cataloguing, circulation, and meticulous organisation of all paper-based and digital resources.
• Collection Development & Budgeting: Manage the full lifecycle of library materials; from identifying curriculum requirements and collaborating with academic staff to ordering new media and managing associated budgets.
• Direct Student Coaching: Lead 1-to-1 support sessions and drop-in help desks to assist students in retrieving resources, evaluating data, and mastering basic IT literacy.
• Environment Stewardship: Maintain a welcoming, productive, and safe independent learning environment by confidently managing student behaviour and noise levels.
• Strategic Service Evolution: Take an active role in Library Service planning, incorporating emerging digital assets to ensure the library remains a modern, essential hub for academic success.

Skills and Qualifications

• We are looking for a reliable, highly organised leader who uses their professional credibility to build strong relationships with curriculum staff and students alike.
• Library & Digital Literacy: Proven experience using Library Management Systems (LMS) alongside advanced proficiency in modern digital platforms (Microsoft 365, Google Apps, and online databases).
• Supervisory Experience: Track record of managing small teams, handling workflows, and organising staffing rotas in a customer-facing or educational setting.
• Student-Centric Approach: Passionate about student success, with the patience and communication skills required to coach individuals with varying levels of digital literacy.
• Resourcefulness: A proactive worker who can manage procurement, budgets, and curriculum collaboration autonomously.
• You will hold a Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake).
• Ideally you will also hold a Level 3 (or equivalent) qualification in customer service, information technology or library studies (or be willing to undertake).

We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply!

Department Info

Reporting to the Head of AI & Digital Innovation, you serve as the operational bridge between the Library Service and the Digital Hub Team. Your specialised lens focuses on creating a multi-media campus environment where independent learning thrives. By managing the people, the physical study spaces, the budgets, and the digital platforms simultaneously, you ensure our libraries remain a highly visible, well-organised, and essential component of the RNN Group student experience.

What is the RNN Group?

RNN Group s main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too