Library and Community Access Worker (Casual)

Rutland County Council; Oakham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive salary

Generous annual leave entitlement

Local Government Pension Scheme

Health and wellbeing focus

Job summary

Rutland County Council is seeking a Library and Community Access Worker (Casual) to support customers across four Rutland Living Well Libraries. The role covers shelving, stock handling, signposting, and helping with events and displays.

You will travel between sites and work ad hoc hours to cover holidays and sickness. The role requires GCSE English and Maths, experience in libraries or customer service, and confidence with Windows, Outlook, Word and Excel.

Qualifications

• Educated to GCSE level in English and Maths.
• Have experience in libraries, information, customer service or a similar community-focused environment.
• Confident using IT and everyday digital tools, including Windows, Outlook, Word and Excel.

Responsibilities

• Welcome and support customers, helping with library, IT, reading, learning and membership enquiries, and signposting to relevant services.
• Support the day-to-day running of our libraries, including shelving, handling and repairing stock, deliveries, records and basic building duties.
• Help create welcoming and engaging library spaces, supporting displays, activities and events for our communities.
• Use our library management system to record and retrieve information (full training will be provided).

Skills

Customer service

IT literacy

Library knowledge

Education

GCSE English & Maths

Tools

Windows

Outlook

Word

Excel

Job description

Working Hours: Casual ad hoc hours

Interview Date:12th November 2026

Are you looking for a flexible role where you can make a difference in your local library?

Living Well Libraries are looking for friendly, enthusiastic people who enjoy working with communities and have a passion for libraries. As a Library and Community Access Worker (Casual), you'll help deliver library services across our four Rutland Living Well Libraries - supporting customers, answering enquiries, providing information and signposting, helping with day-to-day tasks, and getting involved in activities and events.

This is a casual, flexible role, with work offered as needed to cover holidays, sickness and other service requirements. There are no guaranteed hours, so we are looking for people who enjoy flexible working, can adapt to different library settings and are able to travel between our four library sites.

About the Role:

As a Library and Community Access Worker (Casual), you will:

• Welcome and support customers, helping with library, IT, reading, learning and membership enquiries, and signposting to relevant services.
• Support the day-to-day running of our libraries, including shelving, handling and repairing stock, deliveries, records and basic building duties.
• Help create welcoming and engaging library spaces, supporting displays, activities and events for our communities.
• Use our library management system to record and retrieve information (full training will be provided).

Additional Requirements:

The successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

Please note that you will need a full driving licence to enable you to travel across the county.

About You:

We're looking for a people-focused, flexible and approachable person who enjoys helping others and being part of a busy library team. You'll be confident workingindependently as well as alongside colleagues, happy to adapt to different situations and library environments and willing to be flexible to meet the needs of the service.

To succeed in this role, you will be:

• Positive, friendly and can-do, with a genuine interest in libraries, reading and supporting your community.
• Educated to GCSE level in English and Maths.
• Have experience in libraries, information, customer service or a similar community-focused environment.
• Confident using IT and everyday digital tools, including Windows, Outlook, Word and Excel.
• Flexible and adaptable, with the ability to work across our four library sitesandrespondto the needs of the service.

Our benefits:

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance

For further information on the benefits of working for Rutland, please see our careers page:Jobs and volunteering | Rutland County Council

Our Values

Our values - Passionate,Ambitious, WorkTogether, and Make a Difference - guide everything we do. We're looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities.