Library Service Delivery Coordinator

Rutland County Council; City; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

Generous annual leave

Local Government Pension Scheme

Focus on health and wellbeing

Job summary

Rutland County Council is seeking a Library Service Delivery Coordinator to support day-to-day delivery across four library sites. You will deputise for the Library Team Leader and help ensure effective, consistent customer service and operations.

You will coordinate the library management system, digital services, and data reporting to support planning and continuous improvement. Strong communication and collaboration across teams are essential.

Qualifications

• Organised and proactive library professional.
• Ability to coordinate work across multiple sites.
• Confident with computerised systems and digital technology.
• Strong communication and collaboration skills.

Responsibilities

• Overseeing day-to-day service delivery across Rutland's four libraries and guiding staff.
• Coordinating library management system and digital services with IT teams, suppliers and partners.
• Managing library data, performance information and reporting for planning and improvement.
• Supporting staff coordination, training and casual staff line management, and income-related activities.
• Deputising for Library Team Leader to ensure continuity of service.

Skills

Library experience

Coordinate work

Data analysis

People coordination

IT systems

Tools

Library management system

Public IT

Job description

Working Hours: 16 hours

Interview Date: 11th November 2026

Do you want to help shape how a modern library service works?

As the Library Service Delivery Coordinator, you will support the day-to-day delivery and coordination of Rutland Libraries across our four library sites. Working closely with the Library Team Leader and other library colleagues, you will help ensure that our services, systems and working practices are effective, consistent and responsive to the needs of our staff and communities. The role will also deputise for the Library Team Leader, supporting operational leadership across the service.

About the Role

Your duties will include:

• Overseeing day-to-day service delivery across Rutland's four libraries, supporting consistent working practices, procedures and customer service standards, and providing guidance and support to colleagues.
• Coordinating the effective management and development of the library management system and associated digital systems, including public IT, self-service, printing and Wi‑Fi, working with IT teams, suppliers and partners as required.
• Coordinating library data, performance information and reporting, using information and analysis to support service planning, monitoring, statutory returns and continuous improvement.
• Supporting the Library Team Leader with staff coordination, training and operational issues, including line management responsibility for designated casual library staff, and supporting relevant income-generating activities, contracts and resources.
• Deputising for the Library Team Leader as required, providing day-to-day operational leadership and exercising delegated authority to support the continuity and effective delivery of the service.

Additional Requirements

The successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

About You

We are looking for an experienced professional who enjoys solving problems, improving services and supporting colleagues. You will be organised, proactive and confident working with systems, data and people across a multi-site library service, with a strong commitment to delivering excellent library services for our communities.

To succeed in this role, you will be:

• An organised and proactive colleague with library experience, demonstrating the ability to coordinate work, prioritise tasks and work independently.
• Confident using computerised systems and digital technology, with the ability to understand and resolve systems and operational issues.
• Able to use information and data to monitor activity, identify issues and support effective decision-making and service improvement.
• An effective communicator who can provide guidance and direction to colleagues, build positive working relationships and work collaboratively across the service.
• Committed to providing high-quality, inclusive library services and encouraging reading and engagement across our communities.

Informal enquiries:

For an informal conversation about the role, please contact James Kearney, Library TeamLeader at [e-mail].

Our benefits:

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance

For further information on the benefits of working for Rutland, please see our careers page: Jobs and volunteering | Rutland County Council

Our Values

Our values - Passionate,Ambitious, WorkTogether, and Make a Difference - guide everything we do. We're looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities.