Liability Claims Specialist (EL/PL) – Hybrid UK

Sedgwick; Leeds; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

Life assurance

Employee assistance programme

Group income protection

SIPP

Holiday 25 days

Flexible work

Dental cover

Cycle to work

Season ticket loan

Wellbeing support

Discounts

Job summary

Sedgwick in the United Kingdom seeks a Liability Claims Handler to manage Employers' Liability, Public Liability, and Third Party Property Damage claims from anywhere in the UK. Flexible, with hybrid working options and a permanent contract.

You will investigate coverage and liability, negotiate settlements on behalf of insurers and corporate clients, gather evidence, and maintain clear records throughout the claims lifecycle, delivering a responsive, customer-focused service.

Qualifications

• Thorough knowledge of case law, statutes, and regulations.
• Insurance qualifications are desirable, but relevant experience is valued.
• Strong teamwork and collaboration skills.
• Good understanding of insurance law and policy wording interpretation.
• Knowledge of contract, statute, and civil liability.
• Strong investigation skills and attention to detail.
• Ability to work with corporate clients, small businesses, insurers, and brokers.
• Influencing skills to gain agreement on proposals and ideas.
• Effective listening and empathetic response skills.
• Clear and concise communication skills.
• Motivation to provide prompt, efficient and personalised service to customers.

Responsibilities

• Manage a varied EL/PL and Third Party Property Damage caseload with hybrid options.
• Investigate coverage and liability, negotiate settlements for insurers and corporate clients.
• Handle injury and property damage claims through to conclusion, independently where possible.
• Investigate allegations, gather evidence, assess fraud risks, and maintain records.

Skills

Case law knowledge

Insurance knowledge

Teamwork

Insurance law

Civil liability

Investigation

Client management

Influencing

Active listening

Communication

Customer service

Job description

Sedgwick in the United Kingdom seeks a Liability Claims Handler to manage Employers' Liability, Public Liability, and Third Party Property Damage claims from anywhere in the UK. Flexible, with hybrid working options and a permanent contract.

You will investigate coverage and liability, negotiate settlements on behalf of insurers and corporate clients, gather evidence, and maintain clear records throughout the claims lifecycle, delivering a responsive, customer-focused service.