Liability Claims Specialist — Hybrid UK

Sedgwick Claims Management Services Ltd; Leeds; Hybrid; GBP 30,000 - 48,000; Full time

Benefits offered by this job

SIPP

Private healthcare

Life assurance

Holiday 25 days

Hybrid work

Dental cover

Cycle to work

Season ticket loan

Wellbeing support

Digital GP

Discounts

Job summary

Sedgwick Claims Management Services Ltd invites applications for Liability Claims Handlers/ Desktop Liability Adjusters. Based anywhere in the UK with hybrid working options, you will manage Employers' Liability and Public Liability injury claims, along with Third Party Property Damage.

You’ll investigate coverage, liability, negotiate settlements, and handle claims through to conclusion for insurers and corporate clients.

Qualifications

• Thorough knowledge of current case law, common law/statutes, and regulations.
• Insurance qualifications are desirable, but relevant experience is equally valued.
• Strong team working and collaboration skills.
• Good understanding of insurance law and policy wording interpretation.
• Knowledge of contract, statute, and civil liability.
• Strong investigation skills and attention to detail.
• Ability to work with corporate clients, small businesses, insurers, and brokers.
• Influencing skills to gain agreement on proposals and ideas.
• Effective listening and empathetic response skills.
• Clear and concise communication skills.
• Motivation to provide prompt, efficient and personalized service to both external and internal customers.

Responsibilities

• Manage a varied caseload of EL and PL injury claims, plus Third Party Property Damage.
• Investigate policy coverage and legal liability; negotiate and settle on behalf of insurer and clients.
• Handle claims through to conclusion, working independently and with referrals as needed.
• Investigate allegations against policyholders and gather relevant evidence.
• Identify potential fraud risks and maintain proactive communication with all parties.
• Manage litigated files where required and keep accurate records and correspondence.

Skills

Case law knowledge

Insurance qualifications

Team collaboration

Insurance law

Civil liability

Investigation skills

Client management

Influencing

Active listening

Communication

Customer service

Job description

Sedgwick Claims Management Services Ltd invites applications for Liability Claims Handlers/ Desktop Liability Adjusters. Based anywhere in the UK with hybrid working options, you will manage Employers' Liability and Public Liability injury claims, along with Third Party Property Damage.

You’ll investigate coverage, liability, negotiate settlements, and handle claims through to conclusion for insurers and corporate clients.