Liability Claims Adjuster

TN United Kingdom; London; Remote; GBP 80,000 - 100,000; Full time

Job summary

A growing insurance business is seeking General Liability Insurance Claims Adjusters for a fully remote role. This position offers the opportunity to manage claims from initial contact to completion, ensuring a professional and empathetic approach to customer service. You will be responsible for investigating policies and understanding coverage details, while collaborating with a team to resolve complex issues. Ideal candidates will have experience in insurance claims and a strong commitment to exceeding customer expectations. Join a dynamic team that values integrity and exceptional service in the insurance industry.

Qualifications

• Experience in General Liability Claims required.
• Familiarity with policies and procedures is essential.

Responsibilities

• Handle Liability claims from start to finish.
• Provide exceptional customer service and maintain records.

Skills

General Liability Claims Handling

Customer Service

Investigation Skills

Empathy

Education

Experience in Insurance Claims

Familiarity with Insurance Policies

Job description

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Robert Half is recruiting 4 General Liability Insurance Claims Adjusters on behalf of a growing insurance business.

The role will be 100% remote on a temp-to-perm basis. The hourly rate for this role will be between £18 - £22 PH DOE.

This role involves speaking with customers to ensure their insurance claims are handled professionally and empathetically. You will guide business insurance and liability claims from initial contact to completion. You need the ability to investigate insurance policies and understand coverage details.

Responsibilities include:

• Handling Liability claims from start to finish.
• Managing stakeholders, clients, and customers professionally and empathetically.
• Working to deadlines and KPIs.
• Providing accurate and consistent information based on a solid understanding of procedures.
• Maintaining accurate records to uphold data integrity.
• Collaborating with the team to resolve complex issues and escalate when necessary.
• Striving to exceed customer expectations and deliver exceptional service.

Applicants should have previous experience in General Liability Claims, familiarity with policies and procedures, and ideally experience in Loss Adjusting or legal management of liability claims.